Martin Ramirez

Mazda of Claremont responded

Thank you so much for the amazing review! We’re thrilled to hear that you received above-and-beyond service and that everything was communicated clearly throughout your experience. Clear communication and exceptional care are exactly what we strive for, and we’re so glad that came through for you. We truly appreciate your kind words and your support. Thank you for choosing us, and we look forward to seeing you again!

Mazda of Claremont responded

Thank you so much for your detailed and thoughtful review, Maria! We truly appreciate you taking the time to share your experience. We’re very glad to hear that Roy and Adriana provided you with professional, patient, and transparent support while addressing the concerns with your Mazda CX-5. It’s wonderful to know that our service team and technicians were able to clearly explain the diagnostic findings, provide a detailed inspection video, and ensure you felt informed and confident throughout the process. Your kind words about their honesty, attention to detail, and commitment to customer care mean a great deal to our entire team. We strive to deliver exactly this level of transparency and support for every guest, and we’re grateful to hear that it made such a positive difference in your experience. Thank you again for your trust and recommendation. We truly appreciate your support and look forward to assisting you in the future!

Mazda of Claremont responded

Thank you for the great review! We’re so glad to hear that our staff was helpful, knowledgeable, and able to provide you with a smooth and positive experience. It’s also wonderful to know that making an appointment was easy for you and that you enjoyed our clean, modern facilities and comfortable waiting area. We’re especially happy that our convenient location adds to your overall satisfaction. We truly appreciate your support and look forward to seeing you again!

Mazda of Claremont responded

Thank you for your wonderful feedback! We’re so glad to hear you received excellent service and found our staff professional and easy to work with. It’s great to know you’re happy with your car, that means a lot to us! We truly appreciate your continued trust and look forward to seeing you again!

Mazda of Claremont responded

Thank you for sharing your feedback. We’re sorry to hear that some items weren’t completed during your recent service and that past experiences with brake service have been concerning. We appreciate you giving us another opportunity to provide a thorough and accurate service experience. Your comments have been shared internally to help improve our processes and ensure all service items are properly addressed.

Mazda of Claremont responded

Thank you for sharing your experience! We’re glad to hear that our team at Mazda of Claremont continues to provide great customer service and makes your oil change visits smooth and convenient. We truly appreciate your loyalty and kind words! We look forward to seeing you again for your next service.

Mazda of Claremont responded

Thank you for your feedback! We’re thrilled to hear that our service advisors listened carefully to your requests and took action to meet your needs. Providing attentive and responsive service is always our goal, and it’s great to know we delivered that experience at Mazda of Claremont. We truly appreciate your trust and look forward to assisting you again!

Mazda of Claremont responded

Thank you so much for the wonderful feedback! We’re thrilled to hear your service advisor was thorough and went above and beyond to assist you. Providing excellent service is always our goal, and it means a lot to know we delivered that experience at Mazda of Claremont. We truly appreciate your support and look forward to helping you again in the future!

Mazda of Claremont responded

Thank you for your review! We’re glad to hear that your service was fast, the waiting area was comfortable, and the pricing met your expectations. It’s great to know the detailed inspection video was helpful as well. We truly appreciate you choosing us and look forward to your next visit!

Mazda of Claremont responded

Thank you for the great feedback! We’re happy to hear our team was fast, courteous, and professional, and that you were able to take advantage of your service coupon. We’re also glad you enjoyed the coffee in the lounge, it’s the little things that make the experience better! We appreciate your visit and look forward to seeing you again.