Back

Maxon Hyundai

Union, NJ

2.8
594 Reviews

2329 US Highway 22 W

Union, NJ

07083

Directions

By Type

594 Reviews of Maxon Hyundai

May 14, 2018

Worst Experience EVER........go elsewhere I live 45 minutes away from this dealership. I negotiated the price, over the phone as they were supposed to match the Truecar price I received from a More

by NY3313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Kirk, John Exum
May 14, 2018 -

Maxon Hyundai responded

Thank you for the candid feedback on your experience with my staff at Maxon. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them and see how we can prevent this happening in the future. Congratulations on your purchase, and thank you for the opportunity to work with you. Sincerely Donna DeLaura

May 14, 2018

Fast and great service I made a last minute appointment and was accommodated, the service was fast and friendly. One of the technician even tied my daughter’s sneaker becaus More

by Kimberly D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Montilla, Ayoub Amarir
May 14, 2018 -

Maxon Hyundai responded

On behalf us all of us at Maxon, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience at our Service Department. We will be sharing your feedback amongst our team. Respectfully, Donna DeLaura

May 14, 2018

Service Adam was fantastic. I needed an oil change and wheel alignment. He was friendly, courteous and knowledgeable. I highly recommend him for any service n More

by mdp1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
May 11, 2018

Thank you The service department handled our concerns while keeping us posted along the way. They even addressed concerns we didn't foresee involving the vehic More

by chloe325rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina (Window) Wonderful!, Hector Cruz
May 10, 2018

Great Service I had a great experience with the service at this dealership. My car was purchased from a different dealership but Maxon treated me as one of their ow More

by najeeah2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
May 14, 2018 -

Maxon Hyundai responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Maxon Auto Group, enjoy that ride! Sincerely, Donna DeLaura

May 14, 2018 -

Maxon Hyundai responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely Donna DeLaura

May 10, 2018

Friendly and Efficient Team The overall quality service of Maxon Hyundai Mazda was a major factor influencing me to buy. I worked closely with Al who helped me select and price a More

by sydney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix, Al Pereira, John Matos, Fred Fiero
May 14, 2018 -

Maxon Hyundai responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Thank you Donna DeLaura

May 14, 2018 -

Maxon Hyundai responded

Maxon Hyundai Mazda said on 05/14/2018 05:09 PM It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Thank you Donna DeLaura

May 10, 2018

Came in to try the new Kona and ended up buying Came in and Christopher greeted and helped me to buy my new car. Everyone is very friendly and Christopher is very knowledgeable and helpful. I would More

by grim.kid28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher vancooten, John Matos
May 14, 2018 -

Maxon Hyundai responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Maxon Auto Group enjoy that ride! Sincerely, Donna DeLaura

May 09, 2018

Routine Service Despite making an appointment and even showing up early, my car wasn’t taken inside more than a half hour after the appointment time. I’ve come to ex More

by JackieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Jones
May 14, 2018 -

Maxon Hyundai responded

Dear Jackie C: Thank you for the candid feedback on your experience with my staff at Maxon Service Department. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I Sincerely hope that on your next visit you will notice the improvement. Thank you Donna DeLaura

May 08, 2018

Happy with vehicle...but My visit was great and I enjoy my new vehicle. My only problem, and its a small one, is that my key is not working properly. I called to get a replace More

by 5roots.serenity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Matos
May 14, 2018 -

Maxon Hyundai responded

Dear 5roots.serenity: We apologize for the inconvenience, unfortunately, that is the waiting period for replacement on a warranty. Please let me know if there is anything I can do for you once that period is completed. Sincerely, Donna DeLaura

May 08, 2018

Very pleased with the salesman Chris. C Chris was very helpful in finding a car that I was looking for. Everyone was very nice and made it a very pleasant experience. Would recommend this de More

by barbaradfk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio Kadi
May 14, 2018 -

Maxon Hyundai responded

Dear barbaradfk : On behalf us all of us at Maxon Auto Group, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Chris. We will be sharing your feedback with him as well Sincerely, Donna DeLaura

...
53
...