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Maxon Hyundai
Union, NJ
589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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589 Reviews of Maxon Hyundai
May 16, 2018
Great Customer Service The dealership was great, the staff was friendly and made me feel comfortable about my purchase. There were no high pressure negotiations and Felix ma The dealership was great, the staff was friendly and made me feel comfortable about my purchase. There were no high pressure negotiations and Felix made sure I understood every aspect of the purchasing process. In the end I got a great deal and would definitely recommend this location to others. More
by ErickCosta
Employees Worked With
Felix, Anthony Terrezza
Helpful May 16, 2018
Timely and friendly Appointment went well and new services bay made it easy for drive in assistance. Staff was friendly and attentive to my arrival for fast check-in. It Appointment went well and new services bay made it easy for drive in assistance. Staff was friendly and attentive to my arrival for fast check-in. It was a geat experience once again. More
by mterrezza
Verified CustomerEmployees Worked With
Hector Cruz
May 15, 2018
Very Fast Service My husband took my car in but when he came home he raved about how good the service was and how fast they got the job done. My husband took my car in but when he came home he raved about how good the service was and how fast they got the job done. More
by jennifer.taylor304
Employees Worked With
Im not sure because my husband took the car but he said it was a new employee
May 15, 2018
Keep Me Informed When I first went in for my service I was satisfied but became annoyed by the end.Presentation of the service center is great. They’ve done some updat When I first went in for my service I was satisfied but became annoyed by the end.Presentation of the service center is great. They’ve done some updating in terms of facility. My oil change appointment was at 1:15. I got there at 1:10 and after checking in I want to say my car was starting to be serviced by 1:30 and was done around 1:50. I know because my car was in my site the entire time. Then they took it off and I know they usually wash it after so I figured I’d be done by 2:30. When 2:50 came and I still hadn’t been called for my car I went to look outside and there it was just sitting there. It still hadnt been washed so I just asked for my keys and left but they should have given me the option to have my car washed if I was going to be waiting over an hour just for that. Would have much rather went on with my day. Other than that it was good. More
by ronisha.mckenzie
Employees Worked With
A.A
May 15, 2018
Tire change The service department was awesome. I got a flat on my way to work and they made the process so easy and had my car ready with a new tire by the end The service department was awesome. I got a flat on my way to work and they made the process so easy and had my car ready with a new tire by the end of the day. More
by Amp93
Employees Worked With
Rob
May 14, 2018
Worst Experience EVER........go elsewhere I live 45 minutes away from this dealership. I negotiated the price, over the phone as they were supposed to match the Truecar price I received from a I live 45 minutes away from this dealership. I negotiated the price, over the phone as they were supposed to match the Truecar price I received from another dealership. Other dealerships I called could not match the price and were courteous enough to tell me that over the phone as to not waste my time, gas and tolls. After spending about 20 MINUTES on the phone, going over everything with John Exum and Mike Kirk (a supposed manager), I was assured that the price would be matched excluding taxes and a $499 DMV fee. I was told there were absolutely no other costs. TOTALLY DIFFERENT STORY WHEN I GOT THERE. THE PRICE WAS JACKED UP $5,000 MORE THAN THE AGREED UPON PRICE. $5,000 MORE!!!!!!...... This is the line I was told from Mike, "WELL, NO DEALER IS GOING TO TELL YOU THEY CANT MATCH THE PRICE, THEY WANT YOU TO COME TO THEIR SHOWROOM" REALLY???.......... Buying a car is stressful enough, this was over the top. They were the most disrespectful, discourteous, unprofessional bunch of people I have ever had the DISPLEASURE of dealing with. DO YOURSELF A FAVOR, GO ELSEWHERE.... Trust me (I'm not a salesman :-) ...... YOU CAN DO SO MUCH BETTER ANYWHERE ELSE. The response posted by Donna from Maxon is misleading. I did not purchase a car from them, I purchased a vehicle elsewhere. Although Donna was pleasant, I did not agree to work with them at all. I will never go back to Maxon. More
by NY3313
Employees Worked With
Mike Kirk, John Exum
May 14, 2018
Fast and great service I made a last minute appointment and was accommodated, the service was fast and friendly. One of the technician even tied my daughter’s sneaker becaus I made a last minute appointment and was accommodated, the service was fast and friendly. One of the technician even tied my daughter’s sneaker because I just got nails done and didn’t want to messed them up...it’s always that one simple thing that matters the most...thanks again! More
by Kimberly D
Employees Worked With
Albert Montilla, Ayoub Amarir
May 14, 2018
Service Adam was fantastic. I needed an oil change and wheel alignment. He was friendly, courteous and knowledgeable. I highly recommend him for any service n Adam was fantastic. I needed an oil change and wheel alignment. He was friendly, courteous and knowledgeable. I highly recommend him for any service needs. More
by mdp1971
Employees Worked With
Adam
May 11, 2018
Thank you The service department handled our concerns while keeping us posted along the way. They even addressed concerns we didn't foresee involving the vehic The service department handled our concerns while keeping us posted along the way. They even addressed concerns we didn't foresee involving the vehicle. Thanks! More
by chloe325rose
Employees Worked With
Christina (Window) Wonderful!, Hector Cruz
May 10, 2018
Friendly and Efficient Team The overall quality service of Maxon Hyundai Mazda was a major factor influencing me to buy. I worked closely with Al who helped me select and price a The overall quality service of Maxon Hyundai Mazda was a major factor influencing me to buy. I worked closely with Al who helped me select and price a model similar to the car I had seen in their inventory (but had just been sold!). Freddy also helped me get the price in my range. Al kept his word and got some small exterior scratches buffed out of the exterior. The service department does some great work! John was an incredible multitasker and we held a good conversation together while he did all my paperwork. Felix was on site to deliver my vehicle when I returned to pick up the car, and he was also a pleasure to work with. The car was what I came for, the price was good, but the service is what made me buy. Great job guys. More
by sydney
Employees Worked With
Felix, Al Pereira, John Matos, Fred Fiero
