Maxon Hyundai

Many things good; a few disappointing I recently leased a CX5 at Maxon Hyundai-Mazda. Our salesperson, Rico, was very accommodating, given out time restraints. During the time we were th I recently leased a CX5 at Maxon Hyundai-Mazda. Our salesperson, Rico, was very accommodating, given out time restraints. During the time we were there, he kept going back and forth to his supervisor, we assume. When he came back, he was able to give us price. However, the comparison between the CX5 Touring and the CX5 Grand Touring was never completely explained; he told us that the Grand Touring had lane change alerts and was all leatherette while the Touring had neither. He did not tell us, however, that the Touring does not have an electronic button on the fob while the Grand Touring does. While I am not sure this difference would have encouraged me to step up to the Grand Touring, the lack of that button on the fob is disappointing. I had it on my 11 year old Honda Civic. I am not sure what other features of the Grand Touring I am missing since we never went over all the differences. This is a disappointment. We were also surprised that we got a note from our insurance company that we needed to do a photo inspection for a new car. They needed a copy of the window sticker (which we were not given) or the list of all the car features (which we also were not given). Apparently, the car dealerships usually take care of this. When I called Rico, he did take care of it right away for us but we should not have had to ask. In fairness to Rico, I know that we had some time issues when we came in to discuss trading in the old lease car for the new one--and he did accommodate our needs--but I wish he had detailed for us the differences between the Grand Touring and Touring versions of the car. I suppose I should have asked and I will be aware the next time I go to lease a car that I need to do this. But this should not be the customer's responsibility. More

Would recommend! My experience at Maxon was great! All the workers are very friendly. Lillie has a great personality and helped me to get the best deal. Kenny was nice My experience at Maxon was great! All the workers are very friendly. Lillie has a great personality and helped me to get the best deal. Kenny was nice and helpful. This is my first time owning a Mazda and I’m so glad I went to Maxon. Overall my experience was quick and easy! I love how efficient the whole process was. It was the quickest process of buying a car I’ve ever experienced. More

Great!!! Shopping at Maxon was seamless. Richard knows the products and is well seasoned in the field. He went above and beyond to make sure my expectations we Shopping at Maxon was seamless. Richard knows the products and is well seasoned in the field. He went above and beyond to make sure my expectations were met. No pressure. Also the entire finance team was great. Happy I chose Maxon over other dealerships in the area. More

Very satisfied customer My wife and I had a great experience at Maxon Hyundai we had a general idea what type of car we were looking for answer explaining this they found us My wife and I had a great experience at Maxon Hyundai we had a general idea what type of car we were looking for answer explaining this they found us the exact car we needed and at a great price that fit my family budget. We would definitely recommend this dealer to anybody looking for a car. More