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Matthews Nissan of Clay
Liverpool, NY
1,345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,345 Reviews of Matthews Nissan of Clay
May 05, 2019
Nissan Murano service I had my Nissan Murano in for NYS inspection and related service, and even though the vehicle has fairly low mileage, there were a number of service i I had my Nissan Murano in for NYS inspection and related service, and even though the vehicle has fairly low mileage, there were a number of service issues that needed attention. The Service Department worked with me to offer several options to address these issues at lower prices. More
by craig.butler
Verified CustomerEmployees Worked With
Matt Taylor-Netzband
May 04, 2019
Quick schedule work Had my snow tires sealed out. Brought the car right in to facillo because they know my rouge. Had an NYS inspection, alignment, oil change, air and ca Had my snow tires sealed out. Brought the car right in to facillo because they know my rouge. Had an NYS inspection, alignment, oil change, air and cabin filter change, and brake fluid change in record time. They fit me in to do this and didn't turn me away. Great service. More
by rbhodsonjr
Employees Worked With
Andrew Trombley
May 04, 2019
Routine service at 5K miles just routine service but I liked the video. very cool. I'll be back. what more can I say; I expect good service or I'll go elsewhere. just routine service but I liked the video. very cool. I'll be back. what more can I say; I expect good service or I'll go elsewhere. More
by wclynch11
Employees Worked With
Ronny Burghart
May 04, 2019
So close I called early in the afternoon and was able to get an hour later. The woman that in-processed me was courteous and quick. The tech that worked on my I called early in the afternoon and was able to get an hour later. The woman that in-processed me was courteous and quick. The tech that worked on my truck was informative and did the work requested. I would have given 5 stars but l received a text stating that the truck was ready just waiting for the paperwork to catch up. I waited close to 30 mins and called. An answering machine responded which after leaving the required info I waited. After 30. mins l called and everything was done, or so l was told. When l got there, l still has to wait for the paperwork. To bad but this inconvenience will not force me to go elsewhere just wish they were a little more honest on the time factor More
by Oldtruck
Employees Worked With
I don’t remember names
May 04, 2019
Work that they need to be done prior to less then 2 year ol Where to start , they tried to have me spend over $400. Of work but I had to tell them several times I’m just here to get my tires swapped out I’m Where to start , they tried to have me spend over $400. Of work but I had to tell them several times I’m just here to get my tires swapped out I’m just here to get my tires swapped out . It wasn’t an enjoyable experience and I won’t be going back. More
by SCDCCARTER95
Employees Worked With
Andrew Trombley
May 03, 2019
Oil change service Fuccillo Nissan did an excellent job with my oil change and tire rotation all with a 50 min span of time. They also let see a video of everything the Fuccillo Nissan did an excellent job with my oil change and tire rotation all with a 50 min span of time. They also let see a video of everything they were doing at that point in time on the service call, Thr technician was very courteous and professional. More
by GHOSTHARA
Employees Worked With
Nancyanne Barletta, Andrew Trombley, Ronny Burghart, Samantha Hall, Matt Taylor-Netzband
May 03, 2019
Very pleased I’m happy with the outcome of the reeoaiifor my 2014 Nissan Rogue. Took it to get repaired not know the outcome. Everyone was very helpful I’m happy with the outcome of the reeoaiifor my 2014 Nissan Rogue. Took it to get repaired not know the outcome. Everyone was very helpful More
by BUTLER203
Employees Worked With
Joe Alberts, Andrew Trombley, Liz Astafan
May 03, 2019
Classic Car Inspected I had my 68 Pontiac Firebird convertible inspected for the 5th year in a row by Steve Perry. He is the only technician I trust to inspect my car. He I had my 68 Pontiac Firebird convertible inspected for the 5th year in a row by Steve Perry. He is the only technician I trust to inspect my car. He is extremely careful when driving it. He drives it on the ramp lift not the scissor lift so it will not damage the cars frame. He treats my car like it was his. His inspection of my car gives me the confidence that if it needs repair he will see to it that it is done correctly.. More
by Car enthusiast#27
Employees Worked With
The female cashier who waited on me yesterday
May 02, 2019
Excellent Service I have enjoyed comming here For years. The service from the moment you drive in the door is always excellent. Matt is always a pleasure to work with. I have enjoyed comming here For years. The service from the moment you drive in the door is always excellent. Matt is always a pleasure to work with. The waiting area is very nice ,from the coffee,water, popcorn , and the premium snacks offered it is a fun place. More
by lhammecker
Employees Worked With
Matt Taylor-Netzband
May 02, 2019
Awesome Sam Ryder puts? in customer service! He was very attentive as well as a trainee he had with him. Couldn't ask for a better person taking care of me. W Sam Ryder puts? in customer service! He was very attentive as well as a trainee he had with him. Couldn't ask for a better person taking care of me. Would recommend Nissan to family and friends! More
by CHUBSKI4
Employees Worked With
Sam Ryder, Steffanie Bergman
