Matthews Nissan of Clay

The service was excellent and people were great The service guy that waited on me when we first pulled in was excellent very knowledgeable, very polite he was very friendly . I would definitely go b The service guy that waited on me when we first pulled in was excellent very knowledgeable, very polite he was very friendly . I would definitely go back for any service More

Efficient and the quality of his work is the best. Andrew is a very exceptional service advisor. I've had past experience working with him and he treats my vehicle as if it were his own. He truly cares Andrew is a very exceptional service advisor. I've had past experience working with him and he treats my vehicle as if it were his own. He truly cares about his customers. More

No hassle dealership They weren’t pushy. They showed me what I wanted to see. Gave me a good trade in value and a price based on options that were important to me. They al They weren’t pushy. They showed me what I wanted to see. Gave me a good trade in value and a price based on options that were important to me. They allowed me time to make my own decision. More

Creating Trust Our initial contact was a young woman who immediately built faith in the Fuccillo Nisan Service Center for me. She was meticulous about the details of Our initial contact was a young woman who immediately built faith in the Fuccillo Nisan Service Center for me. She was meticulous about the details of my car and our reason for bringing our new Murano there that day. She entered precise data into her computer about what we expected from our appointment and she took her time in getting it exactly right. I was very impressed by her focus and attention to detail. Honestly, I did not want anyone touching my new car, but because Samantha was so committed to customer satisfaction from the first, I did feel I could trust in a positive outcome from this service visit. More

Work should have been done without being asked. We came for an oil change,which we were happy with. We also asked about some rust spots under the chrome on the trunk. We were told it would clean of We came for an oil change,which we were happy with. We also asked about some rust spots under the chrome on the trunk. We were told it would clean off as it was from the bolts. I would have thought it would have been cleaned off for us without being asked to do it. More

Oil change It was fast and the video looking at the steps the car went through was helpful to understand better the service and have future expectations It was fast and the video looking at the steps the car went through was helpful to understand better the service and have future expectations More

It was great Were completely honest when it came to what they were doing with my car. Service managers were very friendly and knew what they were doing Were completely honest when it came to what they were doing with my car. Service managers were very friendly and knew what they were doing More

Lovin' the video text review. Service: Very impressed with the comprehensive hands on video report about the service necessities; excellent insight. Sales: Eddy was great; very pat Service: Very impressed with the comprehensive hands on video report about the service necessities; excellent insight. Sales: Eddy was great; very patient, relatable, excellent at explaining techie options and how to use them. Muhammed was very helpful with assisting Eddy. Still not too pleased with the trade in value especially since I just spent $600 on maintenance on my car for brakes, alignment, etc. More

Great Service Professional and friendly service. I didn't have an appointment and was still in and out with in a reasonable amount of time. Thank you. Professional and friendly service. I didn't have an appointment and was still in and out with in a reasonable amount of time. Thank you. More

Love the video inspection. When I went to Nissan for this visit, I had a feeling I was going to need more than just an oil change. I haven’t been in a while and my tires and bre When I went to Nissan for this visit, I had a feeling I was going to need more than just an oil change. I haven’t been in a while and my tires and breaks have seemed a bit off. Car expenses are really no fun. Anytime I have ever visited a place to have a vehicle serviced, I always just have to trust what the repair person is telling me...in regard to what’s wrong with my vehicle. Well, Nissans new video inspection that you can receive by text message is awesome. I could see what the issues were from the video recorded under my car and felt like everything mentioned of concern was valid, based on what I was seeing. I’ve always liked this dealerships service but this has elevated it to the next level for me. In addition, Samantha was super helpful and responded to my text messages quickly. She even called me in response to a text to talk me through my estimated costs. Great visit even though I spent much more than I wanted to. More