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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

October 25, 2020

I recently bought my son a car and wanted to get it checked out so I took it to Fuccillo Nissan. Gina the service advisor was fantastic. They checked out the car and let me know some issues and they we More

by Goldfishguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Service Advisor
October 24, 2020

Excellent communication, excellent job. Completely satisfied with the work completed. Prices are very competitive and I’m confident that the job was done the way it should be. More

by dcriss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
October 23, 2020

Moved here from FL went to this dealership NYS insp. & plate chg on 2 vehs, took 1hr 45 mins, tried to chrg $60 for a lic. Bracket we were told would cost $30. Only reason for 2* is they ended up waiving More

by Unhappy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Taylor-Netzband
October 19, 2020

This place is terrible! I have been waiting for a new bed liner for my truck for over 2 months! Cory continues to lie about ordering a new bed liner one as I finally had to contact the corporate office i More

by silveycpa
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cory??
October 09, 2020

Always great treatment Excellent staffGina was Always great treatment Excellent staff Gina was wonderful and Ron did excellent work Had my Nissan for 6 yrs and always had serviced at dealershio More

by nlacount3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina
October 08, 2020

Alittle time consuming but good service. Customer service was great. Everything you need in the waiting area. Employees were friendly and approachable. Some of the prices of service is alittle high. More

by Dmayes4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ryan
September 17, 2020

I have had nothing but problems with my 2018 Murano. It’s been back 7 times in less than 2 years for various issues. Today they told my my rotors were rusted and bad, the vehicle has 27,000 miles on it. As f More

by GLADD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
August 31, 2020

Hate car buying experience. Nothing changed after going here. I stood my ground until the very end and then finally compromised to a price they had agreed to earlier, and they refused. Wasted time More

by Minoadoc
Recommend Dealer
No
Employees Worked With
Calvin
August 31, 2020

Dealership welcoming, Mandel was very professional, courteous and very efficient. He showed me what happens when there was an object at the back of my vehicle. Really appreciated that. More

by LMARINELLI3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Murray , Mandel Robinson
August 27, 2020

My current lease was up and I wanted to transition into a SUV, with the help of Mandel I was able to do that and keep my payments at an affordable rate. More

by Kris R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandel Robinson