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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

December 09, 2020

Matt, very professional and knows what he’s talking about and it was a pleasure to talk to. I will be bringing back car in February for the suggestions to be done More

by BLACKTOMMY04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
December 03, 2020

Typical dealership. Not a lot of difference. They used to wash my cars after servicing. Not anymore, apparently. No gift basket after purchase either. Billy Fucillo Sr. was more into customer satisfaction t More

by Vlcaban
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband, Brandon Phenes
December 02, 2020

This dealership completed extended warranty work and subsequently, additional repairs needed in a timely fashion and got my vehicle up and running in no time. More

by M.kwame.twum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Bartleman
November 30, 2020

Everyone is very helpful and friendly. I renewed a lease and it was very quick. Chris Jones was great to deal with. Very knowledgeable. I will continue to work with him. More

by Desimonemac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
November 16, 2020

The people working in the service center were great. However, my oil change took way too long. And, after my appointment, I got an email from Nancyanne saying that I missed my appointment. More

by mlgustin79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nancyanne Barletta, Ivy Colon
November 09, 2020

Had a good vehicle service experience from when I drove in to check in to the updates or some reasonable service reminders. Did not try to push unnecessary or unwarranted services. Was very pleased. Also t More

by FTTRUCKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
November 06, 2020

All work done on time and cost was as quoted. The waiting area clean and COVID acceptable. Service personnel friendly and efficient. Work completed was good More

by jtwoeppel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
November 04, 2020

2nd car I’ve purchased at Nissan Clay! I love how comfortable they make the buying process! They went above and beyond to find the right color and model that I wanted! More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pannozzo, Brandon Phenes
November 04, 2020

Fucillo has been great to us. We have bought 4 cars from here and will continue doing so as the service and sales are great. More

by coop3175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder
November 04, 2020

Terribly dissapointed in service Feel I was treated as if I knew nothing about autos. And then spoke with sales person who said they’d get back to me. Never did Also feel that warranty should have cover More

by Bkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Ciambriello