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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

November 18, 2019

tire repair & tire rotation Matt was great to work with very efficient. I did not have to wait to long for service although I made appointment ahead of time, they took car right More

by GUILFOILPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
November 17, 2019

My air filter was left out on top of the filter box My air filter was removed and not reinstalled. If I wouldn’t have checked my washer fluid by chance today, my car would have been running without a More

by n81e52rlr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Taylor-Netzband
November 16, 2019

Not sure what u want here As with most dealerships they’re just there to get as much money out of you as they can. I have been a loyal customer for many years and I wanted the More

by scampbell116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Holleran
November 16, 2019

Excellent Great experience.every part of the deal and paperwork was done in a short amount of time. This is the second time leading a vehicle. More

by CSACKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak Ispahani, Mike Pannozzo
November 16, 2019

Strut replacement service, intake manifold replacement Everyone was wonderful, made the situation so much easier. The ease of borrowing a vehicle was amazing, I have never had such a great experience. Than More

by Denise
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Taylor-Netzband
November 15, 2019

Excellent service! I spoke with 7 different employees. Friendly & very helpful! Thank you all for taking time to help me get my daughters tires replaced & back on the r More

by scarring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Lesperance
November 15, 2019

Review Over all joe was a great help. To be honest I probably won’t be back. The service was ok. Ron acted like I was a toddler and treating as such. The More

by DAWN5170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Alberts, Nancyanne Barletta, Ronny Burghart
November 14, 2019

Very poor service Waited a long time at service desk to drop off car and get loaner. Drove from university area to and from dealer on a bad snow day and wasted 3 hours More

by RDUDLEY18
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colton- I think this was the manager of the service sept I spoke with. , Samantha Hall, Ashley Lesperance
November 14, 2019

Excellent and fast service It was 20 degrees and my heater blower stopped working. I was able to schedule an appointment the next day and it was taken care of in hours. More

by jpicc29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronny Burghart
November 14, 2019

Cranky engine Always fixes problems quickly and efficiently..would recommend this dealership to everyone.. all staff eager to help you, or take you to the dept. And More

by NBODOH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Dierkes
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