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Matthews Nissan of Clay
Liverpool, NY
1,344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,344 Reviews of Matthews Nissan of Clay
September 23, 2018
Matt knocks it out of the ballpark Matt and the service tech exceeded my expectations once more so I will be both a customer as well as a cheerleader for Faccillo Nissan. Matt and the service tech exceeded my expectations once more so I will be both a customer as well as a cheerleader for Faccillo Nissan. More
by WILLIAM.GAMBALE
Verified CustomerEmployees Worked With
Matt nesband.
September 23, 2018
Quick service Car was ready at time promised and I could enjoy the rest of my day. Waiting area was user friendly and service staff was very friendly Car was ready at time promised and I could enjoy the rest of my day. Waiting area was user friendly and service staff was very friendly More
by Cathousz
Employees Worked With
Sam service dept
September 23, 2018
nice Staff make the wait and money more tolerable The staff is always very nice in service. No one likes to spend the money on car service but at least the staff and accommodations are good. They even The staff is always very nice in service. No one likes to spend the money on car service but at least the staff and accommodations are good. They even turned on the SU game for me More
by saraschoellig81
Employees Worked With
Service
September 22, 2018
Great sales experience I found the purchase experience to be easy, comfortable and fair. I would definitely return to this dealer in the future. I will recommend them to fri I found the purchase experience to be easy, comfortable and fair. I would definitely return to this dealer in the future. I will recommend them to friends and family, especially over competitors. More
by AY1
Employees Worked With
Mandel Robinson, Edward Murray
September 21, 2018
Damage to my vehicle while at Fucillo and a third party I took my car in for reapplication of rust proofing. When I came back to get my car there was a mark and some crinkles in my rear bumper indicating t I took my car in for reapplication of rust proofing. When I came back to get my car there was a mark and some crinkles in my rear bumper indicating that someone had hit my car. When I asked the service person about it he took it back in to have the scuff removed. I waited about 15 minutes and he came back to get me. The scuff was still there and it is still evident that someone hit my car. He told me he would check the cameras and get back to me. It has been over 2 days now and I have heard nothing. I am very upset and hope that someone notifies me soon about what caused the damage. The damage is visible and I feel that I am due some sort of compensation. I will be calling later today.....After seeing this review, the dealer called me and set up a time to have the car fixed. Hopefully things will work out better this time. More
by Not happy with my service
Employees Worked With
I don’t remember his name. It was either Matt or mark.
September 21, 2018
Service Car interior was returned very dirty, other than service was great. Service tech worked great with us to deal with the extended warranty company. Over Car interior was returned very dirty, other than service was great. Service tech worked great with us to deal with the extended warranty company. Overall good experience More
by JAFRY2384
Employees Worked With
Matt Ryan
September 21, 2018
excellent it's always a pleasure to bring my car for svc.the people are so friendly I feel so appreciated The quality of service i'm so happy with my vehicle th it's always a pleasure to bring my car for svc.the people are so friendly I feel so appreciated The quality of service i'm so happy with my vehicle that I convenience my wife to get one however I didn't get my 50 bucks for bringing in another customer how can you help me with that I can use the money to pay for a car wash. will you get back to me about that promotion 50 bucks More
by KC100_50
Employees Worked With
Samatha service Dept
September 21, 2018
Very good I brought my car in for an oil change. Was grreeted right away by Andrew. He told me approximately how long it would be and he was right on. I have de I brought my car in for an oil change. Was grreeted right away by Andrew. He told me approximately how long it would be and he was right on. I have dealt with him before and he has always been friendly, professional and knowledgeable Service was great ! More
by KAAT100
Employees Worked With
Sam Ryder
September 20, 2018
New car purchase Very good , no pressure, listened well.....smooth transaction , done in a timely fashion...full of knowledge and caring ....very comfortable and stre Very good , no pressure, listened well.....smooth transaction , done in a timely fashion...full of knowledge and caring ....very comfortable and stress free experience. Awesome More
by PROREAL4U
Employees Worked With
Marc Spatola
September 20, 2018
Oil change & stain removal I originally went in for an oil change, when I arrived I asked going about using the resistall coverage I had to remove a stain on my ceiling. They sa I originally went in for an oil change, when I arrived I asked going about using the resistall coverage I had to remove a stain on my ceiling. They said that they would see if they could take care of it, when I got my car back I was highly surprised that not only the stain was removed but my whole car was cleaned beyond my expectations. More
by tlshubert
Employees Worked With
n.a.
