Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Mitsubishi Planet PreOwned
Vestal , NY
643 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 643 reviews
April 03, 2025
This the second truck that have purchased at Planet PreOwned I would highly recommend them because of their professionalism in all aspects of the sale and maintenance throughout the 12 years of service PreOwned I would highly recommend them because of their professionalism in all aspects of the sale and maintenance throughout the 12 years of service More
by JOHNVERUTO
Verified Customer
April 01, 2025
Maintenance was done in a timely manner without issues. No complaints about dealership or service. No complaints about dealership or service. More
by rlm1338
Employees Worked With
March 27, 2025
Very helpful, and also very informative on helping me make the right decision. It was great experience! make the right decision. It was great experience! More
by webbkc92
March 26, 2025
Everyone was very nice, my car took a couple days longer than they initially thought and was more expensive than I had hoped but so far, feels like a brand new vehicle. Thank you! than they initially thought and was more expensive than I had hoped but so far, feels like a brand new vehicle. Thank you! More
by swartz.kim
Employees Worked With
Tim in the service department was great. Kept me in the loop the whole time.
March 22, 2025
It was ok. The waiting room was nice. I had to wait longer than an hour and had to come back because parts were on order. I was accommodated for my inconvenien The waiting room was nice. I had to wait longer than an hour and had to come back because parts were on order. I was accommodated for my inconvenience. More
by samwhollenbeck2
Employees Worked With
March 19, 2025
Service manager was very kind and informative and kept me aware of the process with the car. aware of the process with the car. More
by wintertyme2000
Employees Worked With
March 18, 2025
I trust the mechanic Rob to work on my cars. I know he does what's needed and it's done correctly. I know he does what's needed and it's done correctly. More
by pauldsturd
March 16, 2025
Tim got our Tiguan diagnosed and repaired in 24 hours. It seems as if there has been a change with the techs getting right on the vehicles for repair. There had been times the tiguan had been there for we It seems as if there has been a change with the techs getting right on the vehicles for repair. There had been times the tiguan had been there for weeks without a loaner. More
by whipsqueenie
Employees Worked With
Tim
March 12, 2025
Was greeted well. Work was explained. Phones calls were timely. I could understand what was happening. Very pleased. Work was explained. Phones calls were timely. I could understand what was happening. Very pleased. More
by frantzat
Employees Worked With
March 11, 2025
I was very comfortable dealing with Deion. He was very caring and listened to everything I said even when I mentioned my experience with my 2021. Committed I would not have the issues again th He was very caring and listened to everything I said even when I mentioned my experience with my 2021. Committed I would not have the issues again that I need to call him if I have any issues. Loved the way he treated me. Very respectful. Sean was also very personable with me. I felt like I was taking care of. Thank you Penny More
by psperling
