Bryan Reynolds
Bryan Reynolds at Matthews Mitsubishi Planet PreOwned

Bryan Reynolds

Parts Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Bryan Reynolds

April 06, 2026

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Employee Rating

I have no idea who Sean judge is. There was a bit of a snafu at the end but Isiah made it good. More

by aeaton22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Brooks

Apr 11, 2026

Matthews Mitsubishi Planet PreOwned responded

Congratulations on your new vehicle! We appreciate you choosing Matthews Auto and hope you enjoy every mile.

January 22, 2026

Dealership Rating
Employee Rating

Great experience! Bryan & Jared were both quick to respond to my email request for information as well as extremely professional and polite meeting in person. My servi More

by markinithaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Galusha

Jan 30, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Bryan and Jared!

January 12, 2026

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Employee Rating

Called late and Brian helped us find Tires for our car. Got us in the very next morning. More

by BCDUBOIS614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Steve Monk

Jan 13, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the perfect review. We look forward to assisting you again in the future!

November 12, 2025

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Employee Rating

The gentleman that helped me with my inspection and oil change was extremely kind, efficient and helpful. My experience was well above expectations. (I think it was Brian?) More

by akelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 13, 2025

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Employee Rating

Service was fast, affordable, and friendly. I am so glad I brought my vehicle here for repairs and maintenance. The mechanics know what they are doing and I feel safer in my car now. I really a More

by arlatchm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Monk, Steve Turnbull

Oct 20, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

August 11, 2025

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Employee Rating

As always; car maintenance was performed. Communication between Service was excellent. Invoice was explained.and rep led me to cashier More

by wdahlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Monk, Steve Turnbull

Aug 12, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 23, 2025

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Employee Rating

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by KLINJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Monk

Jul 24, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for your excellent rating! Feel free to reach out to us if you need anything. Have a wonderful day.

June 26, 2025

Dealership Rating
Employee Rating

Very good to excellent maintenance and customer service personnel. They are always curtious, friendly, and quick with suggestions and answers. More

by rsannwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 27, 2025

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Employee Rating

They were very helpfull as I just had knee replacement and was with a walker and went to the wrong area they came open the door for me took my key to the right person More

by JOYCESHAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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