Steve Monk
Steve Monk at Matthews Mitsubishi Planet PreOwned

Steve Monk

Parts & Service Manager

Matthews Mitsubishi Planet PreOwned

2100 Vestal Pkwy E AB
Vestal , NY 13850

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4.7
243 Reviews
4.7

243 Reviews

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243 Reviews of Steve Monk

June 11, 2026

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Employee Rating

Easy to schedule and very helpful. Done on time nice folks communicate well. Glad I got the Matthews care package! More

by dschust1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jared

June 05, 2026

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Excellent prompt service from Tim and Jared. I had an emergency tire repair, and they were quick in their response and assistance More

by seeger.zach
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Recommend Dealer
Yes

Other Employees Tagged: Isaiah Brooks , Jared, Tim

Jun 09, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Zach! We're so glad to hear our Team at Planet PreOwned was able to get your car fixed and back on the road quickly!

June 01, 2026

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Service department was very courteous and helpful. I arrived early for my appointment and they took my vehicle right in. More

by RKUBLER
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Recommend Dealer
Yes
Jun 03, 2026

Matthews Mitsubishi Planet PreOwned responded

Thank you for allowing our Team at Matthews Planet PreOwned to keep your vehicle running its best. We look forward to your next visit!

May 18, 2026

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They got my car right in with great service! Thank you so much!! They patched my tire without issue and got right back to me! More

by eemaggiore
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Recommend Dealer
Yes
May 19, 2026

Matthews Mitsubishi Planet PreOwned responded

Steve and the Service Department here at Matthews Planet PreOwned thanks YOU for the business...and the great review!

May 11, 2026

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Jared is excellent. He plainly explains you car situation and is thorough and very professional More

by steeledriver1
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Recommend Dealer
Yes
May 14, 2026

Matthews Mitsubishi Planet PreOwned responded

Thank you for choosing to work with Jared at Matthews Planet PreOwned for your maintenance needs!

May 02, 2026

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I have been having my vehicle serviced at Plant PreOwned for years and always get excellent service in the service department! I just bought a car, and the whole experience was professional and an overall g More

by ABG21939
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Morse, Tim Salisbury

May 15, 2026

Matthews Mitsubishi Planet PreOwned responded

Thank you for choosing Matthews Planet PreOwned again! We truly appreciate your continued trust and are always happy to welcome you back.

April 27, 2026

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Since buying my Eclipse Cross 7 yrs ago I have been going for regular services on my car. The technicians are very good and the communication with them is excellent. They never hesitate to explain things to More

by missy3061
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Recommend Dealer
Yes

Other Employees Tagged: Jared Galusha

May 19, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi Missy! Thank you so much for the excellent 5-Star review and sharing your great experience here at Matthews Mitsubishi Planet PreOwned with Steve and Jared going the extra mile!

April 20, 2026

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Service department was very friendly and helpful. They did great work on my vehicle as well. More

by ABISIGNANI1
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Recommend Dealer
Yes

Other Employees Tagged: Tim Salisbury

May 19, 2026

Matthews Mitsubishi Planet PreOwned responded

We’re pleased to hear everything went well during your appointment at Matthews Mitsubishi Planet PreOwned with Tim and Steve. We look forward to serving you again soon!

April 14, 2026

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I'm always pleased with the level of service I receive at Planet Pre-owned. The quality of the work is always excellent and is done quickly and affordably. More

by DRUMBOB50
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2026

Matthews Mitsubishi Planet PreOwned responded

We really appreciate your feedback, and thank you for allowing us to keep your vehicle running its best at Matthews Mitsubishi Planet PreOwned. We look forward to your next visit!

April 06, 2026

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Employee Rating

I have been a customer for about 10yrs now, and I have never had an issue...They are the best in the area and I will continue working with them, along with many of my family members...Thank you for all yo More

by jmatic7
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2026

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re happy to hear you had a positive service experience. We appreciate your business and feedback

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