Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Master Buick GMC

Augusta, GA

Overview
Employees
Reviews
Vehicles
4.7
1,325 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
Contact Dealership
View Awards

3710 Washington Rd

Augusta, GA

30907

Directions

By Type

Showing 1,325 reviews

September 01, 2026

Absolutely horrible. I was charged $2400. For a 4.1 hour job. The hourly rate was $150.00 an hour. I was charged $220.00 The job was changing glow plugs in a 2021 GMC 15 More

by NHARSWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve MacDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Master Buick GMC responded

Thank you for sharing your experience. I understand your concerns regarding the total cost for the glow plug replacement on your 2021 GMC Sierra 1500 and the pricing details associated with the repair. At Master Buick GMC, our goal is to provide clear expectations when arranging repairs and explain the estimated labor and associated charges so customers have a complete understanding of the service being performed. Please feel free to reach out to me directly so I can review the repair and billing details with you. We are committed to providing straightforward information and a clear understanding of service costs. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 31, 2026

Clint Byrd, preowned salesman, worked tremendously long and hard in order to accommodate my requests. He succeeded and made the sale. Thank you very much , Clint. More

by davidlarcombe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Byrd
Print
Aug 31, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, David! I’m thrilled to hear that Clint was able to accommodate your requests and help you with your purchase at Master Buick GMC Augusta. I appreciate your kind words, and we hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 30, 2026

They took good care of me, and I really appreciate the great service! Made sure I didn't miss my vacation trip More

by gthurm6319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Master Buick GMC responded

Thank you for your kind words! I’m glad to hear you had a great experience at Master Buick GMC and that we took care of your needs to ensure you didn't miss your vacation trip. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 30, 2026

Excellent sales team! Best service Department in Augusta always looking for my best interest! Won't go anywhere else! More

by nje63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Hyat Wayne Anderson
Print
Aug 30, 2026 -

Master Buick GMC responded

Thank you for your fantastic feedback! I truly appreciate your kind words about our sales team and service department at Master Buick GMC Augusta. We're dedicated to providing the best experience for our customers, and I'm thrilled to know you're satisfied. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 30, 2026

Good used lot salesman. Quick to make the test drive appointment. Salesman came in on his day off for the appointment. More

by cooperskv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clint Byrd
Print
Aug 30, 2026 -

Master Buick GMC responded

Thank you for your wonderful review, Cooper! I’m thrilled to hear that you had a great experience with our salesman at Master Buick GMC. It’s fantastic to know he went above and beyond by coming in on his day off for your test drive appointment. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 29, 2026

Everyone is so helpful from the person who answered the phone when I called to the mechanic that was in charge ,to the woman that helped me get my reward points and pay my bill.I definitely will be going b More

by marlettejoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Fanning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 30, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your kind words about our team at Master Buick GMC Augusta. It’s fantastic to hear that you received such excellent service from everyone you interacted with. We look forward to welcoming you back for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 28, 2026

They have always taken good care of me, and I really appreciate the great service! More

by hhjrrobertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 29, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you’ve always received great service at Master Buick GMC. I appreciate your support, and we look forward to taking care of you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 28, 2026

I have always had good experiences at Masters. They are always busy but they manage to get it done. Staff is friendly and helpful More

by Fuzz
Recommend Dealer
Yes
Employees Worked With
Mr. Charles. Williams
Print
Aug 28, 2026 -

Master Buick GMC responded

Thank you for your feedback! I appreciate your kind words about your experiences at Master Buick GMC. We always strive to provide friendly and efficient service, even during busy times. We look forward to welcoming you back for your next visit! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 28, 2026

Dealership was awesome. However, the pricing for a non extended warranty item was enormous. Why have a warranty. 2023 GMC Denali and it starts leaking from Bluetooth antenna More

by LATHARIO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Hyatt
Print
Aug 28, 2026 -

Master Buick GMC responded

Thank you for your feedback. I’m glad to hear you had an awesome experience at Master Buick GMC. I understand your concerns regarding the pricing of the warranty and the issue with your 2023 GMC Denali. We strive to provide the best service and support for our customers. If you would like to discuss this further, please feel free to reach out to me directly. I appreciate your insights, and we hope to assist you again soon. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 28, 2026

Gavin, Emily and the rest of the service department always provide Outstanding service. 5 STARS!! More

by ovrbtwn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin, Emily
Print
Aug 28, 2026 -

Master Buick GMC responded

Thank you for your wonderful review! I truly appreciate your kind words about Gavin, Emily, and the service department at Master Buick GMC. It's great to hear that you consistently receive outstanding service. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

1
2
...
133