Martin Main Line Honda

Came in looking for a 2013-2015 Pilot because I love the box shape. They didn’t have any and I knew going in that all 2023 Pilots would need to be preordered, and the color (pearl black exterior; black leat box shape. They didn’t have any and I knew going in that all 2023 Pilots would need to be preordered, and the color (pearl black exterior; black leather interior) along with model (touring) would be a stretch. Low and behold as I was ready to leave the sales manager came out and said “a truck is pulling in with new vehicles, I know it’s 2023 CR-V‘s but can you wait for me to confirm there’s no 2023 Pilots on there as well?” I waited for him to return to say “there’re all as I thought, but there’s only 1 Pilot on the trucks bed…it’s an all black 2023 Touring!” All the salesmen looked at Derrick in disbelief and gasp filled the room. One guy said “looks like you’ve got yourself a car young lady! Bring the keys” lol Paperwork completed, my Pilot came down, they removed the stickers, and multiple team members came over to say “can I take a look? You got the 1st one of this model before we even had a chance to see it!” More

Clean, Quick and efficient The waiting room was very clean and had snacks. I was checked in quickly, the service was completed in a timely manner and I was checked out quickly. clean and had snacks. I was checked in quickly, the service was completed in a timely manner and I was checked out quickly. More

He's been a service advisor for me in years past, so I selected him. Service was smooth,expensive, but is keeping my 11 year old 🚗 running. selected him. Service was smooth,expensive, but is keeping my 11 year old 🚗 running. More

5 Shelton was great! Helped me through the process and make it super easy. Was my first time going for a service and I will come back for my next service! Also super nice Helped me through the process and make it super easy. Was my first time going for a service and I will come back for my next service! Also super nice More

Very efficient Everyone I encountered was extremely professional and attentive to my needs. And very efficient professional and attentive to my needs. And very efficient More

Put $1000 down on a CRV with the promise that I’d get the deposit back if I opted out. I opted out the next day as I thought the “market adjustment “ of $5000 added to the sticker price was too high. Still w deposit back if I opted out. I opted out the next day as I thought the “market adjustment “ of $5000 added to the sticker price was too high. Still waiting for my deposit refund. That was four months ago. Was counting on Mr Fischetti to make good on his promise. Not so far. More

The salesman was very nice. Treated us respectfully and was knowledgeable. What I did not like was asking for thousand of dollars over sticker. Then two added people came in wh Treated us respectfully and was knowledgeable. What I did not like was asking for thousand of dollars over sticker. Then two added people came in when I walked at price and they trashed Chevy. We could sell this car easily. Oh yeah they began to reduce the price after much negotiation. Finally we agreed on a price but not pleasant. Then after telling me what a great car Honda makes they try to sell my extended warranty - saying oh you can't go without an warranty. Oh what happened to great Honda car. Me thinks they get a bonus to sell warranties. Plus seal coating 🤬 . Pay over thirty thousand for new car it does not have good paint job? Lastly did not get a call to see how I liked the car. More

Mostly not good. Rob the customer. Not honest. We will never know who to trust in main line honda at ardmore pa regarding to car repair Rob the customer. Not honest. We will never know who to trust in main line honda at ardmore pa regarding to car repair More

Great people to work with easy communication is easy clean thank you guys for helping me on my new car clean thank you guys for helping me on my new car More

My experience was fine, I didn't wait too long before the recall work was done. I was disappointed that the Fuel Injector, Intake System and Intake Valves were not cleaned or mentioned on my previous visit t recall work was done. I was disappointed that the Fuel Injector, Intake System and Intake Valves were not cleaned or mentioned on my previous visit to Main Line Honda. Now that the above has been taken care of .... I feel the car is running better. I say again I was disappointed though... I'm not fond of surprises like additional cost after all work has been done. All in all... a good experience Darryle More