
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
The service was great. The staff was excellent. My problem is that I bought a Subaru because I understood in be a quality and long lasting vehicle. I have spent more on The staff was excellent. My problem is that I bought a Subaru because I understood in be a quality and long lasting vehicle. I have spent more on repairs in the first 90,000 miles that I ever did on the Chevrolet and GMC pickups that I drove each to 200,000 miles. Just thought that Subaru stood for quality!!!!! More
Great service. Made an appointment ahead of time for my 30k service. Everything went very smoothly. Shuttle service was provided and a couple hours later I had my c Made an appointment ahead of time for my 30k service. Everything went very smoothly. Shuttle service was provided and a couple hours later I had my car back. More
The service was quick and waiting area is nice. However, there was poor communication, as I never received a call back from the service manager to answer questions about the services I needed. Addi However, there was poor communication, as I never received a call back from the service manager to answer questions about the services I needed. Additionally, they did not perform a service I had requested and did not completely fill out the multi-point inspection form for my records. More
I arrived for my appointment a half an hour early, was unsure of the amount of time it would take to get thru the construction. The young lady (wish I would asked her name now) was so understanding and s unsure of the amount of time it would take to get thru the construction. The young lady (wish I would asked her name now) was so understanding and said she would see what they could do. The Subaru team was able to get me me in and finished early. So happy with that service department. Please extend my gratitude to all involved with my maintenance. Thank You, stay fabulous all. Drove back to Battle Creek in a clean and shiny Ascent. Very Pleased with my 1st service appointment. More
The service was good. I did have issues getting a firm quote. I got three numbers before we got settled on one. Cedric was extremely friendly though. It just would hav I did have issues getting a firm quote. I got three numbers before we got settled on one. Cedric was extremely friendly though. It just would have been better to not have to get 3 different numbers. Pricing was excellent. More