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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

June 22, 2022

The members of the service department, at Maple Hill Auto Group, were right there to take care of my car, when I arrived. Pointed out the waiting area, and had my car washed and ready to go in the time they More

by WBRITTEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Jun 29, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do for you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 21, 2022

ALL staff very helpful from the time I pull my car into the garage until I leave! Thanks again for the wonderful service! More

by AMALMANSOUR6288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, James DeYoung, Aaron Black, Lauren Armbruster
Jun 21, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 21, 2022

Proficient, concerned, great customer service, great attitude in pleasing the customer. That is their #1 priority. There's not much of that good service attitude . More

by Lieutkooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth in sales, BRIAN KRAGEL
Jun 21, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that your experience at Maple Hill is so great. If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 21, 2022

Everyone at Maple Hill Auto Group is friendly and very professional. My husband and I left knowing everything was done right! The car was extremely clean! I am highly recommended them to others. Tha More

by MKN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Jun 29, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our sales department. Please don't hesitate to reach out if there is anything else we can do for you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 21, 2022

Che at the parts counter always makes sure I get the right item, even when I don’t know what it’s called. And Ives puts my car into perfect operating order when a repair is beyond my abilities. More

by PWDIETRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAN TAYLOR
Jun 29, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do for you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 21, 2022

Everyone was courteous and helpful. My experience was awesome and everything was ready and given as promised. More

by virtuouswoman1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Jun 29, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our sales department. Please don't hesitate to reach out if there is anything else we can do for you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 20, 2022

They changed my oil, and also swapped out my license plates for me. Nothing more need be said. More

by JPLOTTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Jun 21, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 20, 2022

I feel like I can trust Maple Hill. Work is always don’t promptly, they explain everything, and the waiting area is super comfortable. More

by ASCHLAACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The shuttle driver was super nice!, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell
Jun 20, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

June 18, 2022

They are very nice and helpful. The waiting room is very clean. Bathrooms are clean.. More

by KBERCAW57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Hannah Seal, Lauren Armbruster
Jun 20, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out to us if there is anything else we can assist you with. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

June 17, 2022

Overall good experience. Cassandra was kind enough to get me a loaner vehicle since I needed all four tires replaced, along with a balance and the service took a few days bec More

by SARAH_MUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jun 20, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please let us know what we can do to make your experience a 5 star one next time. Morgan Tassell Customer Service Department Mtassell@maplehillauto.com 269-342-6600

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