Back

Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

June 29, 2022

oil change - done quickly, the waiting room is clean and convenient to wait in, they do a general check and a complimentary car wash as well More

by ALLA_WHITE
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, Randy Kim, CEDRIC RUSSELL, BRIAN KRAGEL
Jun 30, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that you enjoy bringing your vehicle to us for service. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 28, 2022

Even though I was late they were able to service me when i arrived. They are the bedt👍 More

by WAYNE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela , Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, Randy Kim, CEDRIC RUSSELL, BRIAN KRAGEL
Jun 28, 2022 -

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 28, 2022

I have been dealing with Maple Hill Auto Group for over 16 years now. Bought my first Volvo S60 back in 2004. Purchased a Volvo S80 in 2013 and a Volvo XC60 in 2020. Everyone has always treated me with More

by JIMNICOLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Rick Milbeck, Cassandra Westfall, Hannah Seal
Jun 28, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that you have enjoyed coming to Maple Hill for many years. We are working to cut wait times as much as possible while still keeping the integrity of the quality of work. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 28, 2022

Very professional. Pleasant and inviting ‘waiting’ room. I have confidence in their expertise. The only time something went wrong in years of trusting my car(s) to them More

by KEITHTURPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Hannah Seal
Jun 28, 2022 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 27, 2022

Great Service! I set up my scheduled maintenance at Maple Hill Auto Group website and the service department were right there to take care of my car when I arrived. More

by BRUNOO_BIT
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jun 28, 2022 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@mapleauto.com

June 27, 2022

Very good. Listened to the list I gave them I thought was wrong. They looked and came back with a service plan. More

by DEBALEXIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
Jun 28, 2022 -

Maple Hill Auto Group responded

Thank you! Please, let us know if there is eve anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 24, 2022

Only reason gave them 3 stars is I asked specifically for the cost of 1 of the repairs, total cost (so including labor). She gave me a price so was surprised when I picked up and that was just the price of More

by PRELLSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Jun 29, 2022 -

Maple Hill Auto Group responded

I am very sorry to hear that, it is never our goal to mislead anyone. Please let us know what we can do to make it right. Morgan Tassell Customer Service Represenative Mtassell@maplehillauto.com 269-342-6600

June 24, 2022

Took my car in to have the no camera view issue fixed. Turned out that I had put my easy pass in front the right camera. I was in and out in 15 minutes. And good part there was no charge. Everybody there More

by ALLAN1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell, Randy Kim
Jun 28, 2022 -

Maple Hill Auto Group responded

Thank you! We're so happy to hear that everything was done and you were able to get in and out quickly and easily. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@yahoo.com

June 23, 2022

Great service from start to finish. Friendly people fast and efficient. Easy to make and change appt time. Thanks! More

by MARYLJ52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Jun 29, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do for you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 22, 2022

Prompt, polite, and very helpful. They met me at my car, promptly checked me in, completed the work requested. More

by CSLATER5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jun 29, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do for you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

...
96
...