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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

June 30, 2022

Excellent customer service this time. Very efficient service. They suggested new filters but weren’t pushy about it. Everyone was friendly and genuinely kind. More

by ARTEMISIA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, BRIAN KRAGEL
Jun 30, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear you had such a great experience. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 30, 2022

Maple Hill Auto staff are always kind, friendly and has great consumer service. Great dealership More

by PARKSRAIN
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Jun 30, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that your service experience at Maple Hill is always so great. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 30, 2022

Very professional and easy to work with. Performed quality work. Always a positive attitude. Thank you More

by PAULGILBERT246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Jul 07, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am very happy to hear you had a good experience here in our service department. Please let us know if there is anything else we can do to assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 30, 2022

Excellent customer service team. Dan was very helpful. Oil change and new tires, done quickly - love the video! More

by ac
Recommend Dealer
Yes
Employees Worked With
DAN TAYLOR
Jul 07, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am very happy to hear you had a good experience here in our service department with Dan. Please let us know if there is anything else we can do to assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 30, 2022

Maple Hill’s service was friendly and efficient. My oil change and tire rotation were done quickly and I was able to leave with a clean car after the complimentary wash! More

by SOULESLINCOLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Jul 07, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am very happy to hear you had a good experience here in our service department. Please let us know if there is anything else we can do to assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 30, 2022

Maple Hill’s service was friendly and efficient. My oil change and tire rotation were done quickly and I was able to leave with a clean car...thank you Maple Hill. More

by BOBINVESTOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, Randy Kim, CEDRIC RUSSELL, BRIAN KRAGEL
Jul 07, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am very happy to hear you had a good experience here in our service department. Please let us know if there is anything else we can do to assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

June 29, 2022

Cedric does not belong in customer service. He is rude and not helpful at all. The ladies are very kind. I will seek other service centers going forward to avoid Cedric. More

by MELWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CEDRIC RUSSELL
Jun 29, 2022 -

Maple Hill Auto Group responded

I'm sorry to hear that this was your experience. I would like to discuss this further when you have the time. Please, give me a call. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 29, 2022

Had a wonderful experience purchasing my new car through Maple Hill Subaru. No high pressure sales tactics, but rather great customer service. More

by drparsons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Nick Hodgson, Aaron Black, Matt Taylor
Jun 30, 2022 -

Maple Hill Auto Group responded

We're happy to hear that you enjoyed the process of buying your new car. I hope you are enjoying it. If there is anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 29, 2022

They met and exceeded my expectations they immediately took care of the problem and called me the next morning as promised it was a great experience and justified to myself why I bought such an expensive More

by TARNOWCHIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve B. And Jon Gates, DAN TAYLOR
Jun 29, 2022 -

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 29, 2022

We have worked with Mike Zinger on two purchases now and he goes above and beyond. Finance department and service are always great to us as well. More

by LMD1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Lauren Armbruster, Matt Taylor
Jun 30, 2022 -

Maple Hill Auto Group responded

We're happy to hear that Mike has been so helpful helping you purchase a great new vehicle. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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