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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

March 14, 2023

Great service, they were able to get me in right away even though I didn't have an appointment More

by JOYCE.STEVENSLINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Report | Print
Mar 14, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. We are so happy to hear that our service staff was able to get you in a help you fix your car. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 14, 2023

Sam was great, very communicative and accommodating. Made for a good experience!! Went out of his way to provide me with a charger when asked! More

by HALLIDAYSINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Report | Print
Mar 14, 2023 -

Maple Hill Auto Group responded

Thank you, so much! We are so happy to hear that Sam was so great during your service. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 14, 2023

Very communicative and thorough. The kiosk system for dropping off and picking up your car keys is fantastic. More

by VW1657
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Mar 15, 2023 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that your service experience went so well. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 14, 2023

This is our 4th new Subaru from Maple Hill. Always pleased with their customer service and maintenance. We recommend Michael to a friend and they bought a Subaru and were also pleased. More

by FISHER5771
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Report | Print
Mar 15, 2023 -

Maple Hill Auto Group responded

We appreciate your continued patronage and look forward to working with you and your friend in the future. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 10, 2023

Prompt, informative, and provided a video of the underbody inspection. In and out in an hour. More

by dkturner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Rebecca Shelton, ALYSSA MILLERS
Report | Print
Mar 13, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can help you with, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 10, 2023

I have lived in kalamazoo for fourteen years and have used Maplehill Audi service all of those years. Thank you, Doug More

by DOUGKANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy, Sam Lasher
Report | Print
Mar 13, 2023 -

Maple Hill Auto Group responded

Thank you for your continued patronage. We enjoy working with you and look forward to doing so in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 10, 2023

Sam did an excellent job with communicating with me through out my process. I love the new feature of being able to watch my car and hear the technician explaining everything! More

by Patty
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Report | Print
Mar 13, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 09, 2023

I had an unplanned service issue. Maple Hill squeezed me in, kept me informed, said yes to completing other work while they had my car, etc. They went above and beyond for me this we More

by JILLKRCATOVICH369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA MILLERS
Report | Print
Mar 09, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. We are so happy to hear that you are so happy with your service. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 09, 2023

I enjoy going to Maple Hill Auto Group for service. Hannah is the best. Takes care of me and my car flawlessly!! More

by steph.rice2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Mar 09, 2023 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that Hannah was so great in helping you get your vehicle serviced. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 07, 2023

I was very satisfied with the service and courtesy I received. Service was completed under the time estimated. More

by HEFFNERSHUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Sadie Hisey
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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