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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

March 07, 2023

Still waiting on parts it's been over three weeks. I like to this repair doing soon More

by WHEELERJIMMY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Mar 09, 2023 -

Maple Hill Auto Group responded

I apologize that you have been waiting so long for parts to arrive. Unfortunately, we do not have any control over when parts arrive. As soon as those parts come in, we will give you a call and get you set up with our next available appointment to have them installed. Please, feel free to reach out with any other questions or concerns you have. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 03, 2023

I was really impressed how the service team was able to cope with the very unique problem my vehicle had. More

by armsteadmarcus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 Thank you!

March 03, 2023

Work was done in a timely manner. Staff was courteous & considerate. Explained the work that was done. More

by ELAINEBIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 02, 2023

People were polite, helpful and my experience was great. Work was done in Avery timely manner. More

by NMJOHNS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Lauren Armbruster, Sadie Hisey
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 02, 2023

Squeezed me in to fix and bad bulb and broken screws, and fixed it fast More

by N_ENYART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 01, 2023

First time customer, great people, great experience and will definitely be back. Keep it up 👍 More

by MLANDWEHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 28, 2023

Very good. I stopped by to schedule an appointment on a Friday afternoon, was told they had an opening coming up, was given a loaner car and was on my way. Se More

by NATHANLANTZY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Alsup, Sam Lasher
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 28, 2023

Very flexible and accommodating. Appreciated having a loaner. Easy scheduling online. Overall, very well done. Thanks More

by wildwestwendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lauren Armbruster
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 27, 2023

Great experience. Sam was very helpful and thorough through the entire process. Always communicated with phone calls and email to help me understand where they were in More

by tk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Sam Lasher
Report | Print
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 26, 2023

no 1 1 1 1 1 2 2 2 2 3 3 5 4 4 More

by GARYGARY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Feb 27, 2023 -

Maple Hill Auto Group responded

Thank you for the 5 star review.

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