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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 23, 2023

Excellent service, was kept informed as they worked on my car, loved getting the video showing where the needed service was on the car - as a nonautomotive person it was educational, car rides so quietly now More

by K.L.MOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 23, 2023

Very professional and courteous. My service contact was super helpful. I would highly recommend this dealership More

by STEVEMORFORD64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 21, 2023

Great team, excellent service, great communication at all stages of the process. I'd highly recommend Maple Hill Auto Group! More

by JASON.TOBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you! Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 21, 2023

Sam Lasher has always been awesom to me. A quality employee for sure. You have a great team and great service. I just seem to work with Sam a lot. More

by smotherscd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you! We're happy that Sam has been so helpful to you. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 20, 2023

Great service car was fixed on time had to wait several weeks for the first appointment More

by ELSANAVAS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Feb 24, 2023 -

Maple Hill Auto Group responded

If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 19, 2023

Love my new car and Seth did a great job walking me through all of the electronics. I also appreciated the fact that he never pressured me in purchasing the vehicle that I chose. More

by SMITHJENNIFERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Matt Taylor, Seth Gilbert
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 19, 2023

Service was phenomenal as always! I will be looking at an Audi for my next vehicle because of the service! More

by MARY.APPELGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man who replaced my license cover , Sam Lasher
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that your service experience has been so great, and we look forward to talking to you about a new car. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 18, 2023

Wish I'd been told about the extended warranty sooner during the deal. Need to have salesperson look the vehicle over before handing over . But really nice people very respectful. More

by rickfay120864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tony Galvan
Mar 07, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. If you have any questions, please feel free to reach out at anytime. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 18, 2023

Morgan was very helpful. My car sounds/rides much better now. The loaner car was a HUGE help too. I was able to get my Outback repaired, and there was no inconvenience to my More

by KEELER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that Morgan was able to help you so much. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 16, 2023

Was taken care of very well. Liked the video of car being serviced. I did not have a very long eait More

by wa783146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Feb 24, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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