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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

April 01, 2023

Very clean, friendly,professional and honest. This is the best service department I’ve ever dealt with. More

by donaldcarrier53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lauren Armbruster
Report | Print
Apr 04, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. And appreciate your kind comments. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 30, 2023

Quick service and friendly staff. The recall work on my car was done in less time than quoted. More

by jwh360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Report | Print
Apr 04, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 30, 2023

Lauren was really great and went out of her way to help me figure out the problem with my car. I was able to get the same model car that I was having service on. It made the 45 minute commute worth it! More

by JGROENDYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Apr 04, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 29, 2023

Great service! Awesome Hannah is the best ever. Will come back 100% for sure. We love them. More

by PETEGEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Apr 04, 2023 -

Maple Hill Auto Group responded

Thank you, so much! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 27, 2023

I showed up early and they had no problem working me in early. Very quick and efficient. More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Mar 28, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 26, 2023

Jake and Maple Hill Auto Group provided excellent service and quick responses to all of inquiries. The transaction went very smoothly. More

by GDELFRING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Report | Print
Mar 28, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you in the future, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 26, 2023

Smooth easy transaction didn't feel pressured to add extra warranties or coverage over all left feeling good about my purchase. More

by messages2rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tony Galvan
Report | Print
Mar 28, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specilaist 269-342-6600 lgrubb@maplehillauto.com

March 25, 2023

disregarded my input and didn’t fix my problem. now I have to reschedule. I told 2 different people what was wrong. The service advisor told me my Outback can’t sit undriven for 11 days without hav More

by KGRUETER47
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unsure of name
Report | Print
Mar 28, 2023 -

Maple Hill Auto Group responded

Our service manager has already been in touch with you.

March 24, 2023

The device manager was very good. It was recall work done without charge or hassle. More

by startgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Report | Print
Mar 28, 2023 -

Maple Hill Auto Group responded

We are happy to hear that you are happy with the work that was done to your vehicle. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 24, 2023

Always greeted right away. Waiting room is awesome. Service always fixes any problems right away. More

by wa783146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, Morgan Tassell
Report | Print
Mar 28, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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