Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
Friendly and quick surface. Looked at filters and found need to change. Reasonable cost for services and completed in less time then estimated. Looked at filters and found need to change. Reasonable cost for services and completed in less time then estimated. More
I was greeted upon arrival by Cassandra and checked in,service was very quick and my vehicle was washed and returned,and all repairs etc. explained to my satisfaction.The dealership is clean and comfor in,service was very quick and my vehicle was washed and returned,and all repairs etc. explained to my satisfaction.The dealership is clean and comfortable with coffee and snacks in a nice waiting room. More
I love how Maple Hill NEVER PRESSURES you into unnecessary car maintenance like other dealerships do. This is why I drive over an hour to Maple Hill. unnecessary car maintenance like other dealerships do. This is why I drive over an hour to Maple Hill. More
Good overall experience. Staff professor and knowledgeable. Customer service was very good. I have also used their service center and enjoyed that experience as well. Staff professor and knowledgeable. Customer service was very good. I have also used their service center and enjoyed that experience as well. More
Great experience. The exact opposite experience than the last time I purchased a car (2011 w/a different dealership). Thank you, James and CB! I didn't interact with The exact opposite experience than the last time I purchased a car (2011 w/a different dealership). Thank you, James and CB! I didn't interact with Victor, though, so I didn't put a rating there. More
Lauren was aware of my time constraints and concerns and was able to accommodate my car issue.....including one we didn't think there would be time for. Thank you, Lauren! was able to accommodate my car issue.....including one we didn't think there would be time for. Thank you, Lauren! More
Pros: Vehicle selection was fine, amenable deal reached, paperwork went smoothly, sales manager was professional and polite. Did not have to deal with pushy salesmen. Cons: Communications need work. paperwork went smoothly, sales manager was professional and polite. Did not have to deal with pushy salesmen. Cons: Communications need work. More