Back

Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

June 07, 2023

Rebecca and the whole team made my experience wonderful. They exceeded my expectations. Even though there were some difficulties with getting my vehicle repaired, the service team took action to make thing More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, Rebecca Shelton
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 07, 2023

Best experience with A Dealer. Very professional and needless to say, happy and would go back. More

by jbvillanueva92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Aaron Dekema
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 07, 2023

Seth and the crew at Maple Hill were honest and straightforward with us, and helped us find exactly what we wanted, fast! We'd make the three hour drive to work with them again in a heartbeat. More

by rharter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Matt Taylor, Seth Gilbert
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 07, 2023

We did not work directly with Kevin Poffenberger. We enjoyed working with Matt Williamson through the sale and his assistance in training us on the various function and features on our Palisade. More

by jerrybies
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Matt Taylor
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 07, 2023

We purchased our 2016 Outback from Maple Hill in 2018 and we have it serviced there. We have never had a problem all of the people we have dealt with have been very understanding of our needs and explained t More

by GLENB1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 07, 2023

I have had my Subaru for almost 13 years and have never had a bad/negative experience. Everyone…from the “front desk” to the mechanics and also the gentleman who both took me home and picked me back up ha More

by Gretta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 07, 2023

Everyone we worked with was very professional, very polite and very welcoming. It was a pleasant experience and we look forward to having similar experiences with the service staff when it becomes nec More

by normastancati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Taylor, Seth Gilbert
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 07, 2023

Was a very pleasant experience. Everyone was very professional and well informed on the services being preformed. Thank you! More

by CMOORE6903
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jun 13, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 02, 2023

Did not complete what I requested to have checked on. I have called several times to get answers and have been put into voicemail and no call back. More

by DHOSTETLERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jun 14, 2023 -

Maple Hill Auto Group responded

I will be contacting you shortly. Thank you for taking the time to leave a review. Lena Grubb Customer Service Specialist 269-342-6000 lgrubb@maplehillauto.com

June 01, 2023

Excellent, thoughtful assistance. Answered my questions/concerns honestly and without pressure. Didn't make any 'predictions' about delaying further maintenance. More

by SOLITARYMONK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell, Rebecca Shelton
Jun 07, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

...
48
...