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Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Always pleasant and friendly. When service was complete, they tracked me down out on the lot. I was on a phone call as I checked out (which was rude on my part), but they complete When service was complete, they tracked me down out on the lot. I was on a phone call as I checked out (which was rude on my part), but they completed the transaction with a smile and got me on my way while allowing me to continue the call. More
Not sure why I was billed $904. 06 for my 88,000 PM when I was told my bill would be $750.00. Also the video saying that I need to spend another $5,000+ dollars for a future inspect 06 for my 88,000 PM when I was told my bill would be $750.00. Also the video saying that I need to spend another $5,000+ dollars for a future inspection was not what I want to hear. I have purchased three Volvos since 2004 and felt like your new approach is to overcharge me. More
Highly disappointed that I was quoted 1 price for a repair, but when I brought it in for the work, the price came out to $130 higher than my quote. When I asked about it, $20 was knocked off and that repair, but when I brought it in for the work, the price came out to $130 higher than my quote. When I asked about it, $20 was knocked off and that was it it. I would think that I should be asked if I want to pay the higher price before the work was done, what if I didn't have the funds available to pay it? More
You have so many skilled women working at Maple Hill. It was really striking for a car dealership and you have earned a customer for life. It was really striking for a car dealership and you have earned a customer for life. More
Sales experience was excellent. The service group was terrible. Understaffed and rude. Will not return for service. The service group was terrible. Understaffed and rude. Will not return for service. More
Nick Hodgson was incredible, knew his stuff bout the cars I was looking at, ran numbers on the cars, made sure I was within budget. I am a car nut so it was cool to be in a low pressure environment that Nick I was looking at, ran numbers on the cars, made sure I was within budget. I am a car nut so it was cool to be in a low pressure environment that Nick creates by slowing down, listening to his customers and making sure they feel empowered and informed! This is my 3rd car from Nick, and my 8th from Maple Hill…Nick has my business for life! Jim VandenBerg has created a dealership that is truly…like no other! Bravo Nick no Bravo Maple Hill! More