Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
I’ve been to multiple Subaru dealerships for service. This is the only one I’d come back to…even if it isn’t the closest one to my house This is the only one I’d come back to…even if it isn’t the closest one to my house More
Second time in for same problem. Don't think problem is fixed yet. Could not ask for a better person than Hannah to help solve my problems. THANK YOU HANNAH!!! Don't think problem is fixed yet. Could not ask for a better person than Hannah to help solve my problems. THANK YOU HANNAH!!! More
Left guard underneath the car unattached and it was dragging on the ground and catching wind/resistance as I drove away. When I stopped and looked under my car and saw what happened, I called the deale dragging on the ground and catching wind/resistance as I drove away. When I stopped and looked under my car and saw what happened, I called the dealer and explained the situation… and was left on hold for 10 minutes!! I finally hung up and called back and said I was on my way back to the dealership and was now running late for another appointment and I would need it fixed immediately when I got there. The guard was all messed up by the time I got back to the dealer for them to fix it. They didn’t show much urgency in getting me back on my way. They told me they would order a new one but I have not received a call from them about it or setting up an appointment to get it fixed. More
Everyone asks the right questions ,everyone answers my questions and the purpose of my visit is great. questions and the purpose of my visit is great. More
Excellent service. I'm sorry I can't remember service employee however she was very helpful and courteous. I was very happy with service and staff. I'm sorry I can't remember service employee however she was very helpful and courteous. I was very happy with service and staff. More