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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

June 22, 2023

Love working with Ed Fitz and Maple Hill. This is my 4th car I’ve worked with Ed and Maple Hill to purchase some of the best used cars I’ve owned. Even my parents bought their cars from Ed Fi More

by kortneeb23
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Ed Fitts, Hannah Seal
Report | Print
Jun 26, 2023 -

Maple Hill Auto Group responded

Thank you! We are so happy to hear how much you enjoy working with Ed. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 21, 2023

Employees are very attentive to guests requests. They are smiling and couterous. Good day for all. More

by BRIDGETT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
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Jun 21, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 21, 2023

I’ve leased 2 vehicles through the maple hill vw dealership and have been very happy and will definitley return for a 3rd! Everyone I worked with made my experience amazing! I have nothing but great More

by Hanbonan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Kelsey LeRoy, Mike Simmons, CB Watkins
Report | Print
Jun 26, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. Please let us know if there is ever anything we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 21, 2023

All my tires were a different pressure after rotation. Also needed a new back wiper blade which was missed More

by LUDWICKN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Jun 26, 2023 -

Maple Hill Auto Group responded

Tires are set to manufacture specifications during service. If your tire light is on, please feel free to stop in at anytime for us to check and adjust the pressures. I apologize your wiper was missed, if you would like to purchase one, please come in at anytime and someone in our parts department will be more than happy to assist you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Jun 26, 2023 -

LUDWICKN responded

My tire light is not on. You will not convince me that my tire pressure was even addressed after rotation. Otherwise how could they all show different pressure. Very disappointed with this service session. Hope all the rest was done correctly.

June 21, 2023

Prompt and friendly service as always. Would come here again and use Maple Hill Auto. More

by COOLEYCR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Jun 26, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@mpalehillauto.com

June 21, 2023

My husband took and pickup my car and he did not remember the service people So he could not rate them. Sorry More

by ANNBELINDAMAC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
ALYSSA Winchester
Report | Print
Jun 26, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 20, 2023

Always a very clean facility. They are always ready for me when I arrive and are very courteous! More

by SHARONKBENTON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Morgan Tassell
Report | Print
Jun 20, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 19, 2023

It’s really good , good service and the people is dedicate and professional I like it More

by hugor1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Jun 19, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 17, 2023

The staff was beyond helpful as well as very professional! Nick Hodgson was great to work with and so was the gentleman who helped with the financial side (sorry, can't remember his name, but hi More

by dbeekman0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson, Matt Taylor
Report | Print
Jun 19, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 17, 2023

Very professional and friendly service and they always do a great job. Free car washes are a nice touch. More

by kateinkzoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Jun 19, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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