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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 24, 2018

OIl change My oil change took much longer than anticipated but the friendly staff kept me updated and discounted my bill given the situation. The waiting room wa More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler West
October 22, 2018

Five stars service . Fastest oil change service I have ever done in 30 years. Professional curtes staff going above and beyond with thier smile. Thank you guys and keep i More

by Moe1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Steve Westra
October 21, 2018

Service Dept Ease and convenience of service repair and appointment . We enjoy the friendliness and always feel like we are listened to and are important as custom More

by Dijon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
October 21, 2018

Oil change and review of other fluids In the last couple of years, Maple Hill has added intake folks who explain the process as it goes along and doesn’t keep you wondering when your car w More

by Joconnor45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall name of service rep. Both employees I encountered were women.
October 20, 2018

Absolutely perfect Best dealership in Kalamazoo, Mi. Service people are excellent. Sales person, Phil Lawrence is just the kind of car sales person that we want. Very More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt unknown last name in finance, Phil Lawrence
October 20, 2018

Very professional overall Excellent sales and service people. Willing to negotiate on price ranges and very helpful when asking questions with the understanding of the inquiry More

by disciplefH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Mike Huffman, Mike Disher
October 19, 2018

Smooth service appointment I brought my new ‘18 Forester in for its first service and from start to finish the appointment exceeded my expectations! The sales associate who sol More

by Ryanfoster12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Warren, Misty Figg
October 18, 2018

Quick and thorough Prompt service, friendly staff, clean, comfortable waiting room, refreshments available. Explained car status effectively. Free car wash. Clean and pl More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Heather Crummel
October 18, 2018

Great service. Staff were helpful. A nice waiting area and snacks for customers. The car was left clean after service, including a free car wash. More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler West
October 18, 2018

Friendly and efficient Excellent services he car was in and out in a reasonable time and all work was done nicely . The people were friendly and not pushy I also like that t More

by Jack124
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Steve Westra, Mike Huffman, Heather Crummel, Tyler West, Misty Figg
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