Maple Hill Auto Group

Tyler was very Helpful! Tyler - in service - was very helpful coordinating rides to and from work in Battle Creek. He is VERY Customer Focused!! Drivers to and from were Tyler - in service - was very helpful coordinating rides to and from work in Battle Creek. He is VERY Customer Focused!! Drivers to and from were both great conversationalists - and made the journey go by quickly. The service was excellent and everything was taken care of to my satisfaction. The Car was ready at the time promised, washed and ready to go. More

They Don't Take Advantage of you 12 month service and oil change. Could have easily charged me for a tire rotation and air filters that i didn't really need yet. Very quick too. 12 month service and oil change. Could have easily charged me for a tire rotation and air filters that i didn't really need yet. Very quick too. More

Quick and easy The service are was very clean and comfortable. Just pulled right in and let them take care of my vehicle. Waiting room was comfortable. Good coffee a The service are was very clean and comfortable. Just pulled right in and let them take care of my vehicle. Waiting room was comfortable. Good coffee and snacks. More

oil changed came 1 hour for a oil change and got right in , thought I would have to wait for my appointed but didn't thank you. so happy came 1 hour for a oil change and got right in , thought I would have to wait for my appointed but didn't thank you. so happy More

Oill change My last oil change here was not a good experience. Today, it was smooth and completed in a timely manner. Andrea was quick to help and friendly. My last oil change here was not a good experience. Today, it was smooth and completed in a timely manner. Andrea was quick to help and friendly. More

Slow and getting slower Had an appointment for an oil change and tire rotation at 4:15. Arrived 10 minutes early and didn't get out of this place until 5:45. The only 5-star Had an appointment for an oil change and tire rotation at 4:15. Arrived 10 minutes early and didn't get out of this place until 5:45. The only 5-star experience I can offer is the person who checked me in and out. He obviously HAS TO be 5-star-nice to make up for the slow service. More

Quick and Easy Oil Change Call the previous week to get in early for an Oil Change. Maple Hill accommodated my request by using my requested time slot, greater me with a smile Call the previous week to get in early for an Oil Change. Maple Hill accommodated my request by using my requested time slot, greater me with a smile the day of the oil change, provided snacks and a news paper while I waited, made needed suggestion for new wiper blades (I declined, but appreciated the heads up) and washed my car all within 35 minutes. Full inspection of tires and basic lights were also verified. I always enjoy taking my car to Maple Hill! More

Excellent service & very knowledgeable They got me in on an emergency basis & got as much detail as they could from me about the problem. in the end it was more about trouble-shooting & wha They got me in on an emergency basis & got as much detail as they could from me about the problem. in the end it was more about trouble-shooting & what I was unaware of that contributed to the problem. I have always had amazing service from them, employees are always polite & happy, and even when they willingly go out of their way they never act like it’s a big deal! It is for ME! More

Quick, friendly service I took my Subaru Impreza in to get an oil change a few days ago and was immediately welcomed by staff members who were kind and informative on how the I took my Subaru Impreza in to get an oil change a few days ago and was immediately welcomed by staff members who were kind and informative on how the appointment would go. Great, friendly service, and very quick. More

New battery All employees I dealt with were very professional. The waiting area is nice. They took my car in at the appointment time and it didn't take long. All employees I dealt with were very professional. The waiting area is nice. They took my car in at the appointment time and it didn't take long. More