Back

Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

November 06, 2018

We drove away with exactly the vehicle we wanted. Phil Lawerence listened carefully to everything we wanted in a vehicle and offered 'no pressure' advice which was greatly appreciated. He was excel More

by SUVconvert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
November 06, 2018

Poor communication This is the second time this yr that I have brought my car in for service. 1st time was May. It was longer than expected and i felt rushed out the d More

by PRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty was great. She came out and discussed the work that was needed. I have no idea on any one else. , Heather Crummel, Misty Figg
November 05, 2018

Pleasant, friendly, polite I went in this morning for service. The staff is helpful, polite and friendly. Cars can be a hassle, they make it better experience. This is apprec More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Lena Grubb
November 04, 2018

Top Flight Courtesy and Service We have 3 Subarus and I was in for an oil change. I once again received great service and courtesy from the service department. That's why I continue More

by larryggreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Fitts, Dennis Schurman, Rick Milbeck, Steve Nutt, Aaron Sayles, Jeff Daniel, Dempsy Bluman, Cassandra Westfall, Heather Crummel, Tyler West
November 04, 2018

Very well organized dealer Easy and timely; appointment scheduling and checking in and out of service. Flexible; able to add a service need at last minute. Friendly and professi More

by Lewisc72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huffman
November 03, 2018

Great customer service, nice environment for coffee Great and fast service, Steve is very friendly told me everything I needed to keep safe in our car, I would recommend this awesome service department. More

by kenny wo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
October 31, 2018

Another great experience! I found myself again at my Subaru dealer to diagnose a noise. My 1st pleasant surprise was yet again getting an amazing rental car to drive while More

by Krholmes315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
October 30, 2018

Emissions recall notice Great customer service. I was warmly greeted, had a nice clean and comfortable waiting area while my car was being serviced. I have been patronizing More

by Cherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Huffman in check-in and Jordan Smith for service work, Mike Huffman
October 29, 2018

Excellent Customer Service Impressive facility and CS-from making appointment to service providers and advisors. Heather C. has repeatedly exceeded expectations w/ her attention More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Cassandra - sorry forgotten other names
October 28, 2018

great service Friendly people to work with. On time service preformed, actually ahead of scheduled time.. Very happy with the work done. We have told friends about More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
...
455
...