Maple Hill Auto Group

Comfortable experience I was given periodic updates from Miisty. Everyone was courteous and friendly. Clean bathroom. Overall a good experience. I will return for serv I was given periodic updates from Miisty. Everyone was courteous and friendly. Clean bathroom. Overall a good experience. I will return for service when needed. More

Great friendly service!! Great service from Cassandra! Very friendly and knowledgeable. Bob who I bought the car from still recognizes me and always greets me when I come in! Great service from Cassandra! Very friendly and knowledgeable. Bob who I bought the car from still recognizes me and always greets me when I come in! More

LOF and Tire rotation Misty was very good about explaining what was needed and what should have been done on my last visit. No one had ever mentioned to me what was needed Misty was very good about explaining what was needed and what should have been done on my last visit. No one had ever mentioned to me what was needed to be done on a 60,000 mile check-up or what the cost would be. If this had been done, I could have prepared for this amount of work financially. More

Friendly service Thank you for hiring and keeping Steve. He only hears from us for oil changes (so far!) but he remembers who we are, what we drive, and is so darn fr Thank you for hiring and keeping Steve. He only hears from us for oil changes (so far!) but he remembers who we are, what we drive, and is so darn friendly and informative. Thank you STEVE! More

Service was great Great service and employees. I don’t have any complaints from the purchase of my vehicle or from the many times I’ve had service. Great service and employees. I don’t have any complaints from the purchase of my vehicle or from the many times I’ve had service. More

best experience spending that much money. Phil Lawrence of Maple Hill Hyundai took better care of me than I deserve. Started months ago when we were just looking, and not quite ready. Phil k Phil Lawrence of Maple Hill Hyundai took better care of me than I deserve. Started months ago when we were just looking, and not quite ready. Phil kept in touch without being obnoxious. When we were finally ready, Phil was ready and within a week we had the vehicle we wanted and are very pleased with it. More

A Company That Truly Cares About Their Customers I reside out of state so when I am in Michigan I. Ring my vehicle to Maple Hill. When I called, Amie was so kind and accommodating to my needs; she re I reside out of state so when I am in Michigan I. Ring my vehicle to Maple Hill. When I called, Amie was so kind and accommodating to my needs; she really puts customers first. Then when I arrived I was greeted with all smiling faces. The girls down in service are simply amazing. More

Supportive and Helpful I purchased a car out of state and the service department was kind to do a short test drive of the car to look at one of my concerns before committing I purchased a car out of state and the service department was kind to do a short test drive of the car to look at one of my concerns before committing to a full inspection. They have also been easy to work with when setting up service appointments and do the work in a timely manner. More

Repeat repair with no accountability Had my 2013 VW Passat in for a second time to replace the heater core. Last fixed in Feb 2017 for the exact same issue. Car was fixed quickly which Had my 2013 VW Passat in for a second time to replace the heater core. Last fixed in Feb 2017 for the exact same issue. Car was fixed quickly which was appreciated and the correspondence was good from Mike Huffman. Upon going in to get my car, however, the Service Manager, Steve Westra, took no accountability to offer a discount, credit, or to take the lead in contacting VW directly about what appears to be poor quality parts (to have failed so quickly again). I stated that if I was charged in full that VW would lose a customer. We have bought 2 vehicles through MH and have 3 upcoming drivers. $700 was the total bill. I was told to call VW and take it up with them. Seems to me MH loses on this long term.....certainly wasn't my intention but I'm glad I have a choice and can move on from them. I have told my friends and family about this disappointing experience. Integrity and values matter most to me. Jason Heystek More

Great experience, very friendly and excellent work I had to take my VW golf in to have its headlight replaced. They were very busy, but squeezed me in anyway since it was a safety issue. Everyone was v I had to take my VW golf in to have its headlight replaced. They were very busy, but squeezed me in anyway since it was a safety issue. Everyone was very friendly, and the work was done quickly and done well. Yet another great experience at Maple Hill. More