Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Real Professional Service My experience with Maple Hiil Auto Group in purchasing a new Subaru Outback was as good as it gets. My salesman, Mike Zinger, was well informed about My experience with Maple Hiil Auto Group in purchasing a new Subaru Outback was as good as it gets. My salesman, Mike Zinger, was well informed about the whole process of the purchase and at all times made sure that I understood every detail. I had a special situation where I needed the car in just a few hours after signing and he made it happen. I have purchased several other vehicles at various dealerships and without a doubt the Maple Hill Auto Group has earned the highest mark possible. More
Fantastic experience with Phil Lawrence , very professional, We feel like we are treated like family from the car sales to service staff. Great place to buy a car. Phil and Matt were great about answering all o We feel like we are treated like family from the car sales to service staff. Great place to buy a car. Phil and Matt were great about answering all our questions More
I recommend Maple Hill Auto Group I had the passenger side airbag recalled in my Subaru. I took it to Maple Hill Auto Group in Kalamazoo for the work. I had an outstanding experience. I had the passenger side airbag recalled in my Subaru. I took it to Maple Hill Auto Group in Kalamazoo for the work. I had an outstanding experience. Andrea Walker was the associate that helped me. She was friendly, quick and did the "extra" that made a difference. They not only repaired the recalled airbag, but also provided me with another key for my vehicle and two new key chains (I was using a paper clip upon arrival). They also found broken bulbs in my tail light, license plate light and one other place - they repaired that too. They also washed the exterior of my car. All of this took about six hours, and I was given a loaner car to maintain the normalcy of my day. Super impressed and pleased. Thank you Andrea and Maple Hill Auto Group. More
A service department like no others Maple Hill is the place to go if it's Subaru service you need. Both Heather and Misty are excellent good will ambassadors for the service department. Maple Hill is the place to go if it's Subaru service you need. Both Heather and Misty are excellent good will ambassadors for the service department. They are pleasant to work with and do it in a timely manner. More
Car service/ maintenance Timely courteous. All points were reviewed with me . I was given a nice selection for options for purchase of new tires . I would recommend maple h Timely courteous. All points were reviewed with me . I was given a nice selection for options for purchase of new tires . I would recommend maple hill auto for service and auto sales More
Outstanding Subaru Service Department The Subaru service department is a wonderful team. On every visit I am greeted and the team listens to what my concerns are and uses their expertise t The Subaru service department is a wonderful team. On every visit I am greeted and the team listens to what my concerns are and uses their expertise to diagnose and fix my car for a fair price. I’m happy to give them my business and recommend their team to anyone. More
Maple Hill Auto always exceeds expectations Since I purchased my Sonata from Maple Hill, I have had all my service performed by their Service Department. Each and every time this service has exc Since I purchased my Sonata from Maple Hill, I have had all my service performed by their Service Department. Each and every time this service has exceeded my expectations. Jeff Daniel and his team, with Steve Nutt as the Hyundai Service Manager always provide top notch performance. Steve Nutt is a pleasure to work with. He greets us cordially upon arrival, and his knowledge of the Hyundai brand is incredible. I honestly cannot say enough about his professionalism and dedication to get the job done right and in an acceptable amount of time. In addition to the exceptional service performed on your vehicle, they also include a free car wash, as well as wifi and coffee in the waiting area. Thank You Steve and Maple Hill for the service you provide. I look forward to a continuing relationship with this dealership, and when it is time to look for a new vehicle I will look here first. More
Always Top Notch Service Maple Hill always provides great, friendly service. We purchased our Outback and Forrester at Maple Hill - great sales service! Now take both there fo Maple Hill always provides great, friendly service. We purchased our Outback and Forrester at Maple Hill - great sales service! Now take both there for all services and never are we disappointed - great service department More
Subaru Driver This is not my first dealing with this dealership. I've been a long term customer in both buying and leasing new cars as well as using their service This is not my first dealing with this dealership. I've been a long term customer in both buying and leasing new cars as well as using their service department. Matt Williamson has been my salesman for all the cars I have gotten from Maple Hill. I've kept with Matt as he is extremely good and we have a great relationship. Even if I have a question or concern and Matt isn't available all of the salesmen are very good and more than willing to help out as needed. Greg Vinstra(New car Sales Manager) is always around and checking to make sure if any customer/client is in need of any assistance and if so he takes care of it or finds the correct person to help solve the concern. I have owned or leased appx 10 Subaru's from this dealership in the past 30 yrs and I've never had a concern or problem that wasn't immediately and properly taken care of to my satisfaction. If you're looking for a vehicle in a brand that Maple Hill Auto carries, I would look no further. Can't do better than Maple Hill Auto Group. More
Great after sale service The dealer has a nice waiting area and friendly staffs. Their service is relatively fast. I had a problem with my battery drain and they replaced the The dealer has a nice waiting area and friendly staffs. Their service is relatively fast. I had a problem with my battery drain and they replaced the battery for me. More