Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maple Hill Auto Group
Kalamazoo, MI
5,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
5,137 Reviews of Maple Hill Auto Group
February 03, 2019
Oil change My car was promptly done and delivered to the front door clean. Mike Huffman always keeps me informed of any upcoming service my VW Touareg. My car was promptly done and delivered to the front door clean. Mike Huffman always keeps me informed of any upcoming service my VW Touareg. More
by RMVONK
Verified CustomerEmployees Worked With
Mike Huffman
February 03, 2019
Purchasing a car made easy I keep returning because of the great treatment & ease of purchase. Greg Vinstra & the whole sales team always treat me great! They always give me the I keep returning because of the great treatment & ease of purchase. Greg Vinstra & the whole sales team always treat me great! They always give me the best deal compared to other dealers. More
by MOD6381
Employees Worked With
Matt Taylor, Phil Lawrence, Greg Vinstra
February 03, 2019
Excellent service The level of service and the attention of the staff that I have received has always been exceptional. I am on my second Hyundai vehicle entrusted to The level of service and the attention of the staff that I have received has always been exceptional. I am on my second Hyundai vehicle entrusted to your maintenance care and the my service rep Steve Nutt is great to work with, as well as the rest of the Maple Hill Auto Group Team. Love you guys. More
by CFLYNN312
Employees Worked With
Steve Nutt
February 02, 2019
Excellent customer service Excellent service. The owner stopped to check and make sure that I was being taken care of. He took time to chat with me about the vehicles in the s Excellent service. The owner stopped to check and make sure that I was being taken care of. He took time to chat with me about the vehicles in the showroom while my VW rabbit was getting an oil change. Always a great experience at Maple Hill. Comfortable waiting area and showroom. I always look forward to going to this dealership. They are far superior to any other dealerships around. More
by TB2008
Employees Worked With
Jim VandenBerg, Bruce Balestri, Chad Dechnik, Steve Westra
February 01, 2019
Excellent customer service! Our sales rep Bob was friendly, knowledgeable and extremely helpful. Everyone there was professional and very gracious. We were able to drive our ne Our sales rep Bob was friendly, knowledgeable and extremely helpful. Everyone there was professional and very gracious. We were able to drive our new car home that day! More
by TAS81072
Employees Worked With
Bob Warren, Greg Vinstra
January 31, 2019
New Battery Always great service and had assistance this time getting my vehicle there too. I always get usefull advice on what should be fixed vs what can actua Always great service and had assistance this time getting my vehicle there too. I always get usefull advice on what should be fixed vs what can actually wait and that is very helpful to me. More
by SUNCONURESPIRIT
Employees Worked With
Steve Nutt
January 31, 2019
Oil change. Friendly crew, Steve Nutt is the best. I have never had to wait long. The free car wash is always an added bonus. Thanks Maple hill. Friendly crew, Steve Nutt is the best. I have never had to wait long. The free car wash is always an added bonus. Thanks Maple hill. More
by CARYKERRY
Employees Worked With
Steve Nutt
January 31, 2019
Always very good. I always get my car serviced at Maple Hill because I feel like they reward me for buying my cars there with honest service and friendly staff. I always get my car serviced at Maple Hill because I feel like they reward me for buying my cars there with honest service and friendly staff. More
by TAFKANM
Employees Worked With
Matt Williamson, Rick Milbeck
January 31, 2019
Knowledgeable, friendly and reliable Maple Hill has been such a wonderful place to go to buy a vehicle and service maintenance. I have had such an awesome experience with them I will neve Maple Hill has been such a wonderful place to go to buy a vehicle and service maintenance. I have had such an awesome experience with them I will never want to go anywhere else! They have a great team and they take really good care of my care and make sure I’m completely satisfied every time! More
by MJMILLER1650
Employees Worked With
Michael Zinger, Greg Vinstra, Jeff Daniel, Mike Huffman, Heather Crummel, Amie Freeman, Mike Disher, Misty Figg
January 31, 2019
My brake job on 2011 Audi Q5 As always, I had a great experience at Maple Hill. All the staff in service do such a wonderful and efficient job of taking care of customers. We ha As always, I had a great experience at Maple Hill. All the staff in service do such a wonderful and efficient job of taking care of customers. We have had lots of other cars (Ford, Saab, Pacifica, etc) and never received service at this level. Also, my service was completed faster than expected, so it didn't take up my entire day. I actually look forward to coming to Maple Hill!! Thank you. More
by GRACE.GILMORE
Employees Worked With
Sorry I'm out of town and I can't remember - I think it was Scott??
