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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 07, 2019

Brake check up Great service yesterday. Very thorough and detailed update on my car. Thank you for the improvements in communication from your service department!. More

by PRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
Feb 11, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review! We appreciate it and we are happy to have you as a customer.

February 06, 2019

They are knowledgeable and work efficiently. When we came to Maple Hill, we already knew that we were seeking a Subaru Outback or Forester or a Honda CR-V. Bruce showed us a few models on his co More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri
Feb 11, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are very happy you were able to obtain the vehicle you really wanted.

February 06, 2019

Curb damage right side of Forester Excellant service in replacing parts and wheels in the right side of the Forester. It took a week to evaluate and repair to a state like new. More

by DARLINGMARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randi ........ took over when Heather was ill. Both did their best., Heather Crummel
Feb 11, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review! We really appreciate it!

February 06, 2019

Considerate of my time. Able to attend to my cars problem on time. Kept me appraised of their diagnostic process & kept my time constraints in mind.Sble to (probably) fix pro More

by BSTARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Feb 11, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review! We are glad we could help with your vehicle's needs & still made sure you were able to leave on time.

February 05, 2019

Excellent Experience From the first time I walked into the dealership thinking I 'might' want to test drive a Subaru, until I walked out with the keys to my new Subaru Out More

by CTBUCK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Warren, Greg Vinstra
Feb 20, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review for our dealership! We are so happy that you had an excellent experience here & we appreciate that you are willing to refer your friends also.

February 05, 2019

Excellent Customer Service Again The Team at Maple Hill Auto has been fantastic to work with. They have provided all service on my Subaru since purchase. They have always been frien More

by DOMGUALTIERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Heather Crummel
Feb 20, 2019 -

Maple Hill Auto Group responded

Thank you for submitting the positive review for our dealership! We will continue to strive to provide excellent customer service each & every time.

February 05, 2019

Great experience We bought a used car for my daughter. The experience was timely and flawless. We look forward with doing business with Maple Hill in the future. A+ More

by Chad C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri, Mike Disher
Feb 20, 2019 -

Maple Hill Auto Group responded

Thank you so much for your positive review! We are thrilled your experience went so well & we look forward to seeing you soon!

February 05, 2019

65,000 mile inspection and service They were very efficient, and kept me informed of any additional needs in servicing my vehicle before performing said service. The waiting area was qu More

by emergency
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Westra
Feb 20, 2019 -

Maple Hill Auto Group responded

Thank you so much for leaving the positive review! We truly appreciate it!

February 04, 2019

Lost Keys Had to get a new key for Jetta, it was accomplished in a timely manner. Found old keys next day. The old key doesn't work now, really don't want to pa More

by denise_swenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Westra
Apr 25, 2019 -

Maple Hill Auto Group responded

I am so sorry that you found the old key after you purchased a new key! Please let us know if we can help in any way. Amie Freeman afreeman@maplehillauto.com Customer Support Specialist Maple Hill Auto Group 269-342-6600 x 443

February 03, 2019

Sensor driver blind spot. Following damage from parking lot Car at dealers to correct blind spot sensor. Paid for by insurance following parking lot damage. Scheduled me in shop to accommodate my tight schedule More

by JOHN707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 02, 2019 -

Maple Hill Auto Group responded

We're happy you had such a great experience! Lena Grubb Customer Service 269-342-6600 ext 445

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