Maple Hill Auto Group

Service/Oil Change The service dept & employees are great at Maple Hill. They are very attentive, prompt & get your vehicle in and out as fast a possible. The waiting a The service dept & employees are great at Maple Hill. They are very attentive, prompt & get your vehicle in and out as fast a possible. The waiting area is great as well. They have various types of K-cups & alot of snacks to choose from. They have tv & alot of magazines to make the short time pass fast. You can also walk around the showrooms & look at the new vehicles that are available. I was only there for 30 minutes for my oil change from start to finish. Great service guys. Keep up the great job! More

Excellent She was very, very good. She went beyond what was expected. She was great. The hot chocolate wasn’t very good. The chair in the waiting room was comfo She was very, very good. She went beyond what was expected. She was great. The hot chocolate wasn’t very good. The chair in the waiting room was comfortable. It should be enough when I say Cassandra was great. That’s more than 25 words. It’s s tiresome to fill out an evaluation every time you receive a service. What’s next, I fill one of these out when I buy an ice cream cone???? More

Very personable service and excellent waiting room I've used this Audi service center since moving to Michigan two years ago. The attendants are always friendly and it appears always that they like th I've used this Audi service center since moving to Michigan two years ago. The attendants are always friendly and it appears always that they like their work. I had to wait for my service to be done and enjoyed the quiet, clean waiting room. Wifi is a great additive option as I was able to get a lot of work done while there. More

Great visit! Gentlemen were helpful and pleasant: answered all questions, had my car in and out quickly. Cost was less than estimate! Very pleased. Also able t Gentlemen were helpful and pleasant: answered all questions, had my car in and out quickly. Cost was less than estimate! Very pleased. Also able to take my car BEFORE appointment time/date. More

2018 Outback I love the Subaru Team at Maple Hill. Also, if i could rate you from 1-5 stars on how annoying you are post vehicle service, I would rate you a 5 ( I love the Subaru Team at Maple Hill. Also, if i could rate you from 1-5 stars on how annoying you are post vehicle service, I would rate you a 5 (or excellent, according to the below scale you provided). Seriously... I just got an oil change and I have like 3 freaking emails and 2 missed calls. While I understand that value of customer feedback, sometimes understanding "no news is good news" is also valuable. Honestly, I don't normally fill out surveys, but I am doing this in hopes it takes me off of the "contact an excruciating amount" list that I am on now. Here is some valuable feedback for you. Under the "select up to 10 employees" section of this survey when you hover over the names a picture pops up. This is super helpful. Someone should, however, take a look at Misty Figg's "pop up" because it is basically a picture of just her mouth... which is weird. Now... to recap: 1. I love the team at Maple Hill and think everyone that I come in contact with there is pretty awesome. Don't change a thing/person. 2. Stop messaging me so often after appointments (its like going on a date, having a good time, and then getting 50 messages throughout the night... just not a good look at ruins the experience for everyone). More

Great service Steve Nutt is awesome , always helpful, and Misty Figg explains my service so I can understand it. They both are courteous & efficient, and I always Steve Nutt is awesome , always helpful, and Misty Figg explains my service so I can understand it. They both are courteous & efficient, and I always have a positive experience at Maple Hill. More

Thorough 30k service We had an excellent 30k service experience. Maple Hill Auto Group is top notch! Our car was thoroughly inspected, 30k service performed, and they alwa We had an excellent 30k service experience. Maple Hill Auto Group is top notch! Our car was thoroughly inspected, 30k service performed, and they always ask if you would like it washed. I greatly appreciate that. More

Terrific Service Great service. The staff is courteous and friendly. The facilities are neat and clean. They offered me a ride if I wanted to go somewhere while my Great service. The staff is courteous and friendly. The facilities are neat and clean. They offered me a ride if I wanted to go somewhere while my vehicle was being serviced. I would recommend Maple Hill Auto Group as the place to go. More

Quick and Professional I took my car in for a recall and was pleased that it took less time than they said it would, and they topped off my wiper fluid while they were at it I took my car in for a recall and was pleased that it took less time than they said it would, and they topped off my wiper fluid while they were at it. Nice waiting area and everyone if friendly. I will continue to go back. More