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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

July 07, 2023

First rate service. No complaints. That’s all I can say. See you next time! More

by BABARIFFIC
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall
Report | Print
Jul 10, 2023 -

Maple Hill Auto Group responded

Glad to hear you were pleased with the service you received. We look forward to seeing you again. Thank You! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

July 07, 2023

Outstanding customer service. Highly recommend the maple hill auto group team for all of your auto needs. Great and honest people More

by MISSANT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, CEDRIC RUSSELL, Sam Lasher
Report | Print
Jul 10, 2023 -

Maple Hill Auto Group responded

Thank you for the kind review. We try hard to meet our customer's expectations. Please let us know if we can do anything else to assist you. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

July 07, 2023

the mistake that was made with the oil filter was corrected - quick service was done and very helpful employees More

by colleenmariecolman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, ALYSSA Winchester
Report | Print
Jul 10, 2023 -

Maple Hill Auto Group responded

I'm glad we were able to fix the issue with the oil filter. Please let us know if we can do anything else to assist you. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

July 07, 2023

Very impressed with the quality of work performed and accommodating me with my limited schedule. More

by MOTHERLOAD37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Sam Lasher, Sadie Pyle, ALYSSA Winchester
Report | Print
Jul 10, 2023 -

Maple Hill Auto Group responded

So glad we were able to accommodate your schedule. Let us know if we can assist you in the future. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

July 06, 2023

Employees are always friendly, informative and prompt. The jobs are always complete and perfect. They consult with you before doing a repair to your vehicle. I won't you anyone else. Thankyou, Maple Hil More

by candlwall615
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure about they names.
Report | Print
Jul 10, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us such a positive review. Let us know if we can assist you in the future and as always we will have a great cup of coffee waiting for you. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

July 05, 2023

Great experience working with their team. We would buy from them in the future again. More

by sinowa1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, CB Watkins, Lance Robinson
Report | Print
Jul 05, 2023 -

Maple Hill Auto Group responded

Thank you! Please let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

July 04, 2023

We did not have an appointment, we showed up with our Subie for its first oil change. We were headed out on a trip and they were able to fit us in to their full schedule! Top notch! More

by macomberbuildersllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Jul 05, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. We are happy that our service team was able to get your vehicle serviced so that you could go on your trip. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

July 04, 2023

Maple Hill auto works like dealers did 40 years ago. That means that you are treated with respect and kindness, things are done on time, and people do what they say. More

by RICH TANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Hannah Seal, Lauren Armbruster, CEDRIC RUSSELL, Rebecca Shelton
Report | Print
Jul 05, 2023 -

Maple Hill Auto Group responded

We are so happy to hear that you feel this way. We look forward to working with you in the future. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

July 03, 2023

Fast and efficient. Everything was explained, and nothing unnecessary was added. Friendly, professional and polite service. More

by JCSHEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Jul 03, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 30, 2023

Always have received excellent service from Maple Hill Auto group when purchasing a car and having service performed. Have recommended Maple Hill to several friends More

by JILLIE965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Morgan Tassell
Report | Print
Jul 03, 2023 -

Maple Hill Auto Group responded

Thank you! If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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