Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
They were helpful and considerate. It is unfortunate that I have to wait so long for service on my vehicle to be completed. They were willing to replace airfilter, but I needed much mo It is unfortunate that I have to wait so long for service on my vehicle to be completed. They were willing to replace airfilter, but I needed much more done and chose to wait and have it all done at the same time. They were not able to get me in until October. More
Lauren and Morgan are top notch employees. They are professional and personable. They get the job done in a timely fashion and always kept me up to date on the cars progress. Again they are They are professional and personable. They get the job done in a timely fashion and always kept me up to date on the cars progress. Again they are really good at their jobs. They make me want to buy our next car from Maple Hill. More
Everything was very efficient. I arrived on time and was greeted by my name. Was informed as to the approximate time of service. The service was performed in about 1/2 the time I arrived on time and was greeted by my name. Was informed as to the approximate time of service. The service was performed in about 1/2 the time. My car was waiting for me, nice and shiny after it was washed. It's an 85 mile round trip for me. Very much worth the time and effort. More
Paid a good amount of money to have my issues resolved. Was told that they were and yet things have only gotten worse. Now, they’re trying to charge me more for what should’ve been fixed initially. Was told that they were and yet things have only gotten worse. Now, they’re trying to charge me more for what should’ve been fixed initially. More
I was greeted in the drop off lane promptly. In the waiting area I was briefed on additional services that were needed. Tires were getting close to needing replacement (at 19k…🤔). Even with the In the waiting area I was briefed on additional services that were needed. Tires were getting close to needing replacement (at 19k…🤔). Even with the extra service, they finished before the estimated time. It was washed and ready to go. Thanks! More
Great service! Very efficient and nice employees. The lounge is comfortable and accommodating when waiting for your car. Very efficient and nice employees. The lounge is comfortable and accommodating when waiting for your car. More