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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

July 19, 2023

Great job by the service department. Especially Hannah who is always helpful and concerned about problems you may have with your car. It was important for me to have my car back by a cer More

by ATCRICH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jul 19, 2023 -

Maple Hill Auto Group responded

Thank you for the kind words. We appreciate your business and your feedback. I will definitely pass on your compliments to Hannah and Mitch. We look forwarding to assisting you in the future. Sincerely, Angela

July 19, 2023

Very pleased with the service performed. Prompt and professional. They were able to complete my oil change and tire rotation a day sooner than expected! More

by ACKERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jul 20, 2023 -

Maple Hill Auto Group responded

Thank you for the review. We appreciate your business. If we can be of any further assistance, please just give us a call. Sincerely, Angela

July 18, 2023

Best sales dept and service department around the area we have been with them years More

by MRICE1657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim, Sam Lasher, Sadie Hisey, Angela Carlson
Jul 19, 2023 -

Maple Hill Auto Group responded

Thank you, thank you, thank you! We appreciate you taking the time to review us. We look forward to seeing you again. Sincerely, Angela

July 18, 2023

I have the utmost confidence in Maple Hills service department and that is why I absolutely choose Maple Hill when I purchase a vehicle because of the outstanding service department More

by PSL.AZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lena Grubb, Andrea Darnell, Morgan Tassell, Matt Taylor
Jul 19, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to review us, your kind words are appreciated. We hope to assist you in the future. Sincerely, Angela

July 18, 2023

The service department at Maple Hill is by far the best service department I've ever dealt with and that's why I purchase cars from Maple Hill because I know I can rely on the service department More

by PSL.AZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lena Grubb, Andrea Darnell, Matt Taylor
Jul 19, 2023 -

Maple Hill Auto Group responded

Thank you so much! We look forward to assisting you in the future. Sincerely, Angela

July 17, 2023

Sadie is awesome and amazing. Took great care of me and my vehicle was the benefactor! More

by LCGen2022GV80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Jul 17, 2023 -

Maple Hill Auto Group responded

Glad to hear Sadie was such a help to you. I will be sure to pass this along. Thanks for taking the time to give us a review :) Sincerely, Angela

July 17, 2023

They were helpful and considerate. It is unfortunate that I have to wait so long for service on my vehicle to be completed. They were willing to replace airfilter, but I needed much mo More

by LBEEBE630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Jul 17, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your review. I'm happy to hear our staff was helpful and considerate. I do understand your frustration with the scheduling. We are actively looking for more Hyundai technicians. If we are able to get you in sooner, we will be sure to give you a call. Sincerely, Angela

July 17, 2023

I rate the girl that checked me in as a 5 and the girl that checked me it as. 4- More

by bhunt3409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Jul 18, 2023 -

Maple Hill Auto Group responded

Thank you for the review, your feedback is very important to us. I hope we can improve on your experience the next time we see you. Sincerely, Angela

July 17, 2023

Easy to deal with. Paperwork moved quickly. Good availability for answering questions. They were ready for me when I arrived at the dealership. More

by bnygren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Matt Taylor, Aaron Dekema
Jul 18, 2023 -

Maple Hill Auto Group responded

I'm so glad to hear your buying experience was a breeze and we were able to meet your needs. We look forward to seeing you in the future. Sincerely, Angela

July 17, 2023

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by gonefishin.247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Matt Taylor, Aaron Dekema
Jul 18, 2023 -

Maple Hill Auto Group responded

LOL, Thank you for the great review. We are so glad we met your expectations. We look forward to seeing you again, In the meantime I hope you catch a few good fish!! Sincerely, Angela

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