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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

July 27, 2023

The service was efficient. The report of the inspection was clear. I value the car wash availability. More

by TOMHOLMES42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA Winchester
Jul 31, 2023 -

Maple Hill Auto Group responded

Thank you for the review. We appreciate your business.

July 26, 2023

One two three four five six seven eight nine ten eleven twenty thirteen fourteen fifteen. More

by cek1954
Recommend Dealer
No
Employees Worked With
Morgan Tassell
Jul 26, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear your experience was a 3, I would love the opportunity to hear why. Sincerely, Angela

July 25, 2023

Service was quick and courteous. I always appreciate the clean well stocked waiting area as well. More

by GigiGail
Recommend Dealer
Yes
Employees Worked With
ALYSSA Winchester
Jul 26, 2023 -

Maple Hill Auto Group responded

Glad to hear we were able to get you in and out quickly. We look forward to assisting you in the future.

July 24, 2023

Although it took a while for the appointment to be scheduled I was assured I would not encounter difficulties with what was thought to be the issue and once I was there the problem was corrected same More

by PGEPHART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, Morgan Tassell
Jul 25, 2023 -

Maple Hill Auto Group responded

So glad to hear we were able to help. We appreciate your business. Sincerely, Angela

July 23, 2023

Easy to work with, thorough and great communication. Made my service easy, informative (video inspection) and convenient. More

by kdebr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Jul 24, 2023 -

Maple Hill Auto Group responded

Thank you for your review. I'm glad to hear everything went smoothly for you. We look forward to assisting you in the future. Sincerely, Angela

July 21, 2023

The dealership was able to get me in quickly before an upcoming trip. Besides an oil change they found that a critter and filled my air cleaner with lots of stuffing etc.! Thankful they caught that and we More

by sama752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Pyle
Jul 21, 2023 -

Maple Hill Auto Group responded

I'm so glad we were able to take care of everything for you before your trip. We look forward to assisting you in the future. Sincerely, Angela

July 21, 2023

James was very good with communication and assisting in the delivery of the vehicle. Went out of his way to personally deliver vehicle 2 hours away from dealership. More

by bcollins16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, James DeYoung, CB Watkins
Jul 21, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to review us. I'm glad to hear James was so accommodating. Let us know if we can be of further assistance. Sincerely, Angela

July 21, 2023

I’m sorry, I didn’t get a chance to meet Victor but if I did and he was only half as personable as either Dan or CB, then in my opinion- exceptional! I purchased a great vehicle coming up from Elkhart due More

by mark@walker.farm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CB Watkins, Dan Taylor
Jul 24, 2023 -

Maple Hill Auto Group responded

Thank you for the kind words. I will definitely pass your review on to not only Dan and CB but to the managers as well. We look forward to assisting you in the future. We truly appreciate your business.

July 20, 2023

Smooth and transparent interaction Reliable and trustworthy Sam was timely and helpful , easy to deal with and like More

by PRINCESIDHU
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Jul 20, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a review. I'm glad to hear Sam was able to meet your needs. Sincerley, Angela

July 20, 2023

Very fine Subaru service department! You did a great job, very timely, very professional! Thanks! More

by egwintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jul 21, 2023 -

Maple Hill Auto Group responded

Thank you for the kind review! We truly appreciate your business. Sincerely, Angela

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