Back

Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

August 21, 2019

So easy - fun! Although I could go to a Subaru dealer that is closer, Maple Hill has a great reputation and has shown it to me with each car. More

by SCHIMAN_DE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Matt Williamson
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We feel honored that you drive farther to come to our dealership. Thank you for your business and for your loyalty. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 21, 2019

Sales/Jon Gates I’ve purchased two cars from Jon Gates and he is the reason I have made those purchases. The Service Department has not always been the best, but I t More

by Cb1967$$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Kevin Poffenberger
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased to hear that you have had great experiences with Jon in sales. And we are continuing to make changes in service so things go more smoothly. Please let me know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 21, 2019

Great customer service and on time work done Great! Good coffee while waiting. Also great service in the parts dept. Looking to come back when looking for a new suv. More

by KEYING69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Heather Crummel
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are happy to hear that you had a great service experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 21, 2019

Great job. Bruce listened to my criteria and acted on it. Great job. Bruce listened to my criteria and provided a vehicle that met all parameters. Service of my current car was performed quickly and efficient More

by ADG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Cassandra Westfall
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased to hear that you had a great experience here. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 21, 2019

Lease turn in/ new car lease Everyone gave friendly personal service and arrangements for the swap were made very quickly. The financial signing was dealt with quickly and easily. More

by GIL.SINCLAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Mike Disher
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are very happy that the entire lease turn in & new lease went so well. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 21, 2019

Great Dealership I've purchased two cars from Maple Hill Hyundai, and they've been excellent both times: totally transparent and hassle-free. I originally leased and t More

by Michael Sisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto, Matt Taylor
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you for taking the time to write a review for Maple Hill sales & service. On behalf of the entire team, I want to say thank you for your loyalty and for your business. We are so happy to hear you have had such a great experience with both our sales team as well as Steve in the service department. We look forward to seeing you at your next service. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 20, 2019

Service & Sales Great Service and Jon & Kevin are always friendly and helpful. Its a little bit of a drive for me to the dealership but always worth it. More

by PAUL.TRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Kevin Poffenberger, Cassandra Westfall
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you so much for your positive review and for making the drive to our dealership. We are happy to hear that you had another great experience. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 20, 2019

First service appointment at this livation Very efficient and friendly. I was greeted promptly by a friendly rep and shown where the waiting area is. Surprised to see that coffee and snacks wer More

by RMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Aug 22, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that your first service appointment went so well. Please let me know if you ever need anything or have any questions. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 20, 2019

Great Service Another great service experience at Maple Hill Auto courtesy of Hyundai service advisor Steve Nutt. My car was completed on time, with everything don More

by IrishAyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Aug 21, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive feedback. We strive to have all of our customers happy; we are thrilled that Steve in our service department was able to provide great service for you. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

August 20, 2019

Respect I felt like I was treated like an old friend. I was trusted to take the car on the road without an employee with me. More

by RADEVRIES5317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Warren, Greg Vinstra, James DeYoung
Aug 21, 2019 -

Maple Hill Auto Group responded

Thank you for your feedback. We are happy to hear that we made you feel like an old friend and that you enjoyed driving the vehicle around. Let us know if we can assist in any other way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

...
383
...