Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Appreciate the fact that for a second time I was not charged for trying to solve the issue with the brake clips that came from replacing the brakes in March. charged for trying to solve the issue with the brake clips that came from replacing the brakes in March. More
Sam was AWESOME. Communication was excellent, timing was accurate and I felt 100% confident in my service team during my appointment. At other dealerships I feel like Communication was excellent, timing was accurate and I felt 100% confident in my service team during my appointment. At other dealerships I feel like I have to babysit and double check what is actually being done, but I had full confidence they were doing the right thing. More
I felt the back end of my car was spotted and not as nice as when I brought it for service. One has to ask if the service was performed as poorly. On a positive note the check-in and pick up went very effici as when I brought it for service. One has to ask if the service was performed as poorly. On a positive note the check-in and pick up went very efficiently and friendly. I think one of the fastest I have ever had and all with a smile from the staff. More
It was surprisingly enjoyable and Sam was very cordial and we had good conversation which was important being my first visit for service on my wife's Audi Q5. and we had good conversation which was important being my first visit for service on my wife's Audi Q5. More
Great service department. I was expecting to get a large repair bill, but it was a normal maintenance bill. Highly recommend their service department. I was expecting to get a large repair bill, but it was a normal maintenance bill. Highly recommend their service department. More