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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

August 14, 2023

The Maple Hill Auto Group did a great job arranging for the timely delivery of my new Audi Q8 Sportback e-tron. I was very pleased with the attention to detail and the level of service. More

by mnagtzaam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins, Michelle Yu
Aug 14, 2023 -

Maple Hill Auto Group responded

Thank you! We love to hear we earned a 5 star review. We look forward to assisting you in the future.

August 13, 2023

Not a good experience paid asking price on used car and only asked that software update be completed and was not. No guidance on signing up for Blue Link. Overall awful experience. Would not recommend de More

by TMRUDGE1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tony Galvan
Aug 22, 2023 -

Maple Hill Auto Group responded

I apologize that this was your experience with our dealership. If there is anything we can do to assist you in anything, please let us know. Thank you!

August 13, 2023

professional, courteous, and would highly recommend. Maple Hill takes service to another level! Thank you More

by KESEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Aug 14, 2023 -

Maple Hill Auto Group responded

THANK YOU!! We appreciate you taking the time to give us a 5 star review.

August 13, 2023

Appreciated Mike’s support going through our purchase. Professional and friendly at the same time. More

by marco_cagliani
Recommend Dealer
Yes
Employees Worked With
Mike Simmons
Aug 14, 2023 -

Maple Hill Auto Group responded

Thanks for the review! I'm glad to hear Mike was able to help you with your buying process.

August 11, 2023

It was a pleasant experience. Everyone was so very friendly and helpful. I will be back. More

by deeheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Lena Grubb, Lauren Armbruster, Morgan Tassell, Randy Kim, Sam Lasher, Rebecca Shelton, Sadie Hisey, Angela Carlson
Aug 11, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to assisting you in the future.

August 11, 2023

Sam and the technicians were professional and attentive. I appreciated the multiple calls with updates along the way and the video highlighting my diagnostic. Thank you again! More

by DAVIDLUONGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Blodgett, Hannah Seal, Sam Lasher
Aug 11, 2023 -

Maple Hill Auto Group responded

Thank you for the 5 stars. We appreciate your business and look forward to assisting you in the future.

August 10, 2023

Maple Hill worked diligently to find the best deal for me and did so with professionalism, kindness, and a service-minded attitude throughout the entire process. I will most definitely return to Maple Hill f More

by gray.vreeland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins, Michelle Yu
Aug 10, 2023 -

Maple Hill Auto Group responded

Thank you for choosing Maple Hill Auto Group, we really appreciate you taking the time to give us a review. We look forward to assisting you in the future.

August 10, 2023

My Genesis dealer has been closed in Fort Wayne and I was recommended to Maple Hill by Genesis. Rebecca met me at my car and greeted me. Highly Professional. I enjoyed my experience and they will be my More

by SCOTT@SCOTTKLEIN.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Aug 11, 2023 -

Maple Hill Auto Group responded

Welcome to Maple Hill Auto Group Scott. We are happy to hear we will be assisting you in the future.

August 10, 2023

Great experience and attention to details. ID 4 is a great EV and deal. Overall great experience. More

by Ron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, Matt Taylor, Michelle Yu
Aug 11, 2023 -

Maple Hill Auto Group responded

Thank you Ron. We love hearing this about the ID 4.

August 10, 2023

Pleasant staff to work with and the service area is well organized and efficient. Waiting area is clean, somewhat quiet (after the tv was turned off), and snacks/coffee was well stocked. I purchased my use More

by CMAST56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, ALYSSA MILLERS
Aug 11, 2023 -

Maple Hill Auto Group responded

Thank you!

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