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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

September 12, 2023

Oil and filter change and tire rotation DIES NOT include full fluids check and or fluid top off but it still costs the same. Disappointed. Less service for the same price. 😢😢 More

by VICTORONWELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Sep 12, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear the fluids were not topped off during the inspection. Please feel free to come in and have our service department take care of that for you.

September 12, 2023

Great dealership, would recommend it to everyone. Really good experience. They have done the deal the same day. Michelle is really nice and welcoming, she has been very helpful, respectful and cooper More

by Khaled_hamedallah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins, Michelle Yu
Sep 12, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star rating. We appreciate your business.

September 12, 2023

Excellent communication with Michelle Yu, very helpful and informative. Smooth and easy purchase with her. More

by Vickie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Yu
Sep 13, 2023 -

Maple Hill Auto Group responded

Thank you Vickie!

September 12, 2023

I am very glad I found Maple Hill Volkswagen and was pleased to find out that the Maple Hill Auto Group is EV-centric. I have only positive things to say about my experience obtaining an amazing lease d More

by Daniakowen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, Michelle Yu
Sep 13, 2023 -

Maple Hill Auto Group responded

Thank you for the positive feedback. We appreciate your business and look forward to assisting you in the future.

September 11, 2023

Installation of my new accessories on a 2024 Subaru Outback went very well. They were quick to get the items installed and had me nearly ready in about an hour and a half. After checking out, I got in More

by Wilsodj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Sep 12, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your feedback. I'm terribly sorry to hear this was your experience with our service department. We will definitely do better.

September 10, 2023

Good service good timing good pricing but I am still have to rotate the tires myself ?? More

by TSTAFFORD55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA MILLERS
September 09, 2023

Very quick and efficient! I brought my car in without an appointment and they were able to get my car ready in about an hour! Great service and nice employees. More

by ADRIANNMARTINEZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Sep 11, 2023 -

Maple Hill Auto Group responded

Thank you!

September 08, 2023

quick and efficient! all the ladies were most pleasant and seemed very knowledgeable. can’t wait for next oil change More

by DAIZYMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Lauren Armbruster, Rebecca Shelton
Sep 11, 2023 -

Maple Hill Auto Group responded

Thank you! We look forward to seeing you.

September 08, 2023

Very helpful and informative about everything that was going to be checked during my maintenance appointment. Also helped with getting me a ride there and back which saved me money not needing an Uber rid More

by ALIBOOBER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Sep 11, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star rating. We appreciate your business.

September 08, 2023

Professional and courteous! Hannah was amazing and recommend her for advancement! Car looked and ran great after we picked it up after correcting a bad fuel issue. More

by DESS15684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Sep 11, 2023 -

Maple Hill Auto Group responded

Fantastic! Thank you!

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