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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

September 21, 2023

So good on services we’ve done there. Things done in timely manner. May return More

by LINDALUE607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Sep 21, 2023 -

Maple Hill Auto Group responded

Thank you Linda!

September 21, 2023

Maple Hill always exceeds my expectations. They are always professional and timely. Would buy all my automobiles there More

by MEHILLS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Sep 21, 2023 -

Maple Hill Auto Group responded

Thank you very much for the kind review.

September 20, 2023

My wife and l both felt that the process was very professional and all questions were answered related to the closing and the new car. Aaron took the time to answer all the questions we had related More

by lange3224
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Aaron Dekema
Sep 20, 2023 -

Maple Hill Auto Group responded

Thank you!

September 20, 2023

Everything was great. I was greeted immediately and Rebecca was expecting me. The dealership was clean and orderly. I felt positive about the professional attention I r More

by HERBALTEALUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Rebecca Shelton
Sep 20, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear this, I to would be frustrated by this. I have reached out to the service manager to ensure this doesn't happen again. Thank you for the review.

September 20, 2023

Spotless with the nicest gals in the service possible--they actually listened and took excellent care of me--I would highly recommend your dealership-I'm so sorry that I cannot remember the othe More

by MARYKAYSVERID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Tassell
Sep 21, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We look forward to assisting you in the future.

September 18, 2023

Dropped my car off for service. The group is professional, honest, and respectful. They were timely with their service and communication was great throughout the process. More

by wong.553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster, Morgan Tassell
Sep 18, 2023 -

Maple Hill Auto Group responded

Thank you for the 5 star review. We appreciate your business and look forward to assisting you in the future.

September 18, 2023

Liked the extra attention given to Customer Service. Makes the customer feel valued. Also like the car wash. More

by NLARWWW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Lauren Armbruster, ALYSSA MILLERS, Angela Carlson
Sep 18, 2023 -

Maple Hill Auto Group responded

Thank you!

September 18, 2023

On time for pick up and no issues with car afterwards. Very pleased with service. More

by LARSENTI
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Sep 18, 2023 -

Maple Hill Auto Group responded

Thank you!

September 18, 2023

Sam Lash did a great job taking care of the car and me. He communicated well and I will go back as long as he is there. More

by WM
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Sep 19, 2023 -

Maple Hill Auto Group responded

So happy to hear Sam took care of you. Thank you!

September 17, 2023

Very responsive and thorough. A very nice waiting area as well as a great shuttle service that they arranged right away. Easy visit. More

by erinlynnskidmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Sep 18, 2023 -

Maple Hill Auto Group responded

Thank you!

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