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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 05, 2023

As always, Maple Hill and Sam Lasher overdelivered against my expectations for my Audi A8. Thanks Sam and Maple Hill!! More

by MBATH1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Sam Lasher
Report | Print
Oct 06, 2023 -

Maple Hill Auto Group responded

Thank you!! I'm happy to hear we exceeded your expectations. We look forward to assisting you in the future.

October 05, 2023

Staff was very helpful and knowledgeable. We would definitely buy from them again in the future. More

by ronnibran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
Report | Print
Oct 06, 2023 -

Maple Hill Auto Group responded

Thank you for the 5 star review. We look forward to assisting you in the future.

October 04, 2023

I did not interact with Victor Heckman. My salesman was Israel Alicea who was excellent. More

by jhh465
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Israel Alicea
Report | Print
Oct 04, 2023 -

Maple Hill Auto Group responded

Thank you!

October 04, 2023

Other than having to wait 2 weeks to get an appointment all went perfectly and done timely More

by Jrjacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Oct 04, 2023 -

Maple Hill Auto Group responded

Thank you for the feedback and I'm sorry for the inconvenience.

October 04, 2023

Great experience! I have purchased 7 different Subarus from Maple Hill over the past 10 years and every experience has been the same. The sales team is helpful but n More

by KEVIN.RIKKERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Matt Taylor
Report | Print
Oct 04, 2023 -

Maple Hill Auto Group responded

OH WOW!!! I would like to thank you for being such a loyal customer. I hope we have exceeded your expectations every time We look forward to seeing you in the future..

October 04, 2023

Service was done quickly. People were friendly and knowledgeable. Car was washed and clean. Price for service performed was good. Will continue to have any service done on car More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Report | Print
Oct 04, 2023 -

Maple Hill Auto Group responded

Thank you Dave for taking the time to give us a 5 star review. We appreciate your business and look forward to seeing you in the future.

October 04, 2023

I came in for a recall issue but they were unable to do it because I had a Equus vehicle. They are not authorized to do the recall. I wish I had known this before I made the appointment with them.. More

by MCEII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Report | Print
Oct 09, 2023 -

Maple Hill Auto Group responded

I'm very sorry to hear this. It has been brought to the scheduling departments attention so this won't happen again. Thank you for your feedback.

October 03, 2023

It was very good service Loaner car was very nice Everything was performed in a timely manner. More

by MARKSANDMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Report | Print
Oct 03, 2023 -

Maple Hill Auto Group responded

Thank you Mark!

October 03, 2023

Efficient n pleasant All done in a timely fashion as planned Easy to schedule Nice waiting area More

by GMLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Report | Print
Oct 04, 2023 -

Maple Hill Auto Group responded

Thank you!

October 02, 2023

The whole team was awesome, very nice to my son. They got the service completed quickly and they kept me informed about the process. More

by RCLEMET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim, Rebecca Shelton, Sadie Hisey, ALYSSA MILLERS, Angela Carlson
Report | Print
Oct 03, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. We appreciate your business and look forward to assisting you in the future.

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