Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
I wish they fixed the problem I had with the new car from the root, but instead, I am still driving with the problem the last 4 years. I guess time to change car! the root, but instead, I am still driving with the problem the last 4 years. I guess time to change car! More
1st of all its I love my Genesis and I did love my My service with Zeigler of Holland Mi. before they closed down the Genesis lot. Now I have to take car to Maple Hill Volvo in Kamazoo MI. I was get a lo service with Zeigler of Holland Mi. before they closed down the Genesis lot. Now I have to take car to Maple Hill Volvo in Kamazoo MI. I was get a loaner car to take care of my business. Like picking up my kids which I couldn't do it that day when Maple didn't give me one. Because it's not in there loaner range. If you going to close down a place of business and move customers else where they should get the same service. I bought the car because I thought it was a quality car with quality service that comes with it. Now I'm thinking I should have with elsewhere and bought a different car. My car is only 2 years old. The person came over to Muskegon 90 miles away in a car but it wasn't no longer car. Genesis dealership has to do better. I was hurt plus I was told. And another thing they canceled my first appointment said I canceled it so I had to go another 3000 miles before I have disappointment I just received. 10/12/2023 More
The young women that greet the customer when I first drove were very pleasant and welcoming. I was offered a ride to an office supply store while I waited helping me keep my work day intact without the drove were very pleasant and welcoming. I was offered a ride to an office supply store while I waited helping me keep my work day intact without the use of my vehicle being serviced. My dog also greatly appreciates the "car" she received! More
As always, Maple Hill Service was professional and courteous. It’s always a pleasure when we deal with Maple Hill Service. Highly recommend! courteous. It’s always a pleasure when we deal with Maple Hill Service. Highly recommend! More
Very friendly and informative. I am so happy the service dept. Was able to fix my issue with my 2016 beetle! She runs so smooth and flowing now. No more sputtering and jumping whe I am so happy the service dept. Was able to fix my issue with my 2016 beetle! She runs so smooth and flowing now. No more sputtering and jumping when I first start driving! The service department made sure all issues that had to do with my “engine light”, were taken care of. If I had a question, it was answered. Thank you! More
Extremely rude to me! short with me just because i have a older car! Wouldnt give me a loner car just all around bad experience. This is the second engine failure i had wi short with me just because i have a older car! Wouldnt give me a loner car just all around bad experience. This is the second engine failure i had with this car More