Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
1st of all its I love my Genesis and I did love my My service with Zeigler of Holland Mi. before they closed down the Genesis lot. Now I have to take car to Maple Hill Volvo in Kamazoo MI. I was get a lo service with Zeigler of Holland Mi. before they closed down the Genesis lot. Now I have to take car to Maple Hill Volvo in Kamazoo MI. I was get a loaner car to take care of my business. Like picking up my kids which I couldn't do it that day when Maple didn't give me one. Because it's not in there loaner range. If you going to close down a place of business and move customers else where they should get the same service. I bought the car because I thought it was a quality car with quality service that comes with it. Now I'm thinking I should have with elsewhere and bought a different car. My car is only 2 years old. The person came over to Muskegon 90 miles away in a car but it wasn't no longer car. Genesis dealership has to do better. I was hurt plus I was told. And another thing they canceled my first appointment said I canceled it so I had to go another 3000 miles before I have disappointment I just received. 10/12/2023 More
The young women that greet the customer when I first drove were very pleasant and welcoming. I was offered a ride to an office supply store while I waited helping me keep my work day intact without the drove were very pleasant and welcoming. I was offered a ride to an office supply store while I waited helping me keep my work day intact without the use of my vehicle being serviced. My dog also greatly appreciates the "car" she received! More
Very friendly and informative. I am so happy the service dept. Was able to fix my issue with my 2016 beetle! She runs so smooth and flowing now. No more sputtering and jumping whe I am so happy the service dept. Was able to fix my issue with my 2016 beetle! She runs so smooth and flowing now. No more sputtering and jumping when I first start driving! The service department made sure all issues that had to do with my “engine light”, were taken care of. If I had a question, it was answered. Thank you! More
As always, Maple Hill Service was professional and courteous. It’s always a pleasure when we deal with Maple Hill Service. Highly recommend! courteous. It’s always a pleasure when we deal with Maple Hill Service. Highly recommend! More
Extremely rude to me! short with me just because i have a older car! Wouldnt give me a loner car just all around bad experience. This is the second engine failure i had wi short with me just because i have a older car! Wouldnt give me a loner car just all around bad experience. This is the second engine failure i had with this car More