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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 20, 2023

Everyone at the dealership were great to work with. No pressure and very helpful. Thank you Maplehill Auto Group More

by KELCNYUB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson, Jacob Prieto, Matt Taylor
Oct 20, 2023 -

Maple Hill Auto Group responded

Thank you! We appreciate the 5 star review.

October 19, 2023

Last year, service was so poor that I was looking for another service provider. This year the difference was immense. The whole process was run calmly and smoothly. The service provided was explai More

by carlsonrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALYSSA MILLERS
Oct 19, 2023 -

Maple Hill Auto Group responded

Thank you for giving us the opportunity to win you back as a customer. We look forward to assisting you in the future.

October 18, 2023

I was greeted right away. We discussed what problem I was having with the car. I was told they would take care of the problem and the team did. More

by IRISCREEK9712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Shelton
Oct 19, 2023 -

Maple Hill Auto Group responded

Thank you, Iris, we appreciate you taking the time to give us your feedback. We look forward to assisting you in the future.

October 17, 2023

There is something wrong and missing. Few parts Most of them are good 👍 But. Should be okay More

by sportsboy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Seal
Oct 17, 2023 -

Maple Hill Auto Group responded

If you would like to give me more information I will certainly look into this matter.

October 16, 2023

Outstanding service with the utmost professionalism and kindness! Thanks so much, With gratitude, Johnson family More

by MSPOLYGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Oct 16, 2023 -

Maple Hill Auto Group responded

Thank you ! We look forward to assisting you in the future.

October 15, 2023

Excellent communication and service! Made good on their promise of call back phone call when our car was ready and quickly got us in and out of the shop upon our arrival. Thorough explan More

by REDDEN4153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Oct 16, 2023 -

Maple Hill Auto Group responded

Thank you for taking the time to let us know we met your needs. We really appreciate it. We look forward to assisting you in the future.

October 14, 2023

We lost our dealer in Holland and Maple HIll still sent a driver all the way to provide concierge service for me. More

by BILLK156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Hisey
Oct 16, 2023 -

Maple Hill Auto Group responded

Thank you Bill! We appreciate you taking the time to give us a 5 star review.

October 14, 2023

I purchased a CPO Audi Q7 through Israel Alicea. He was awesome. Very satisfied with our purchase Seamless experience. More

by Will Y
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Israel Alicea
Oct 16, 2023 -

Maple Hill Auto Group responded

Thank you Will! I'm glad to hear Israel was able to find you the perfect vehicle. We look forward to seeing you in the future.

October 13, 2023

Every one was very respectable, helpful and made buying a car less stressful. Michelle always got back to me after asking her questions! Which I had plenty!! More

by Cseichler945
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins, Michelle Yu
Oct 13, 2023 -

Maple Hill Auto Group responded

Thank you!

October 13, 2023

I wish they fixed the problem I had with the new car from the root, but instead, I am still driving with the problem the last 4 years. I guess time to change car! More

by RBICHRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan Tassell
Oct 13, 2023 -

Maple Hill Auto Group responded

I'm sorry to hear this was your experience. If you would like to share more info I will look into it. Thank you.

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