
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
I brought my new car in for a recall fix. It was my I brought my new car in for a recall fix. It was my first experience with the service department. I was very impressed with every aspect of the Ser I brought my new car in for a recall fix. It was my first experience with the service department. I was very impressed with every aspect of the Service Department. More
In and out fast, got a free car wash, courteous staff, and mechanics let you know what you’ll be needing to replace soon. Not pushy either! Highly recommend! and mechanics let you know what you’ll be needing to replace soon. Not pushy either! Highly recommend! More
We're seniors and were very happy to have pick-up and delivery. We made the appointment mainly for a recall replacement, but ended up getting a maintenance package with our permission, Everyone was ver delivery. We made the appointment mainly for a recall replacement, but ended up getting a maintenance package with our permission, Everyone was very nice with good communication and asked first before they did anything and gave us a price. More
Everytime I bring my vehicle here its treated with care and attention to detail. Service items that require immediate attention are explained in detail. No pressure is made for an on the spot decision an and attention to detail. Service items that require immediate attention are explained in detail. No pressure is made for an on the spot decision and often alternatives, if applicable, are suggested. They want to be sure you understand the process. More
I love this place. The people are professional and personable (without being pushy), and the workmanship is first rate. I've been a longtime customer and plan to continue to bring my business here! personable (without being pushy), and the workmanship is first rate. I've been a longtime customer and plan to continue to bring my business here! More
It's been some time since I was so glad I brought my vehicle to a "dealership". The price of my service was less than I had imagined as there was not "pile on" for items that may or may not have been vehicle to a "dealership". The price of my service was less than I had imagined as there was not "pile on" for items that may or may not have been necessary. They have gained my trust. Well worth the 50 mile drive to get there from home. Plus, everybody masked !! Thanks. More
Service was great.They resolved an issue we had with our car in a timely manner and reasonable cost. And when we had to leave our car there for further inspection, they gave us loaner. They also kept us inf car in a timely manner and reasonable cost. And when we had to leave our car there for further inspection, they gave us loaner. They also kept us informed on the progress. Very professional. Will continue to have all our service done here. More
Every time I’ve brought my Subie in for service they have been awesome. If I had any questions or concerns they are very knowledgeable of the car and take care of it like it was their own. They treat you lik been awesome. If I had any questions or concerns they are very knowledgeable of the car and take care of it like it was their own. They treat you like family. More
Once approval was obtained from fleet services, my repairs were quick and complete. Definitely would use this dealership again and happy with the people who looked out for me. repairs were quick and complete. Definitely would use this dealership again and happy with the people who looked out for me. More
Great service and friendly staff. My car was taken care of in a timely manner. I always appreciate the free car washes. I was in and out quickly. of in a timely manner. I always appreciate the free car washes. I was in and out quickly. More