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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

March 11, 2021

I brought my new car in for a recall fix. It was my I brought my new car in for a recall fix. It was my first experience with the service department. I was very impressed with every aspect of the Ser More

by DAVE REPETTO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Mar 11, 2021 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that you had such a great experience with our service department. If there is ever anything else we can do for you, please let me know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 10, 2021

In and out fast, got a free car wash, courteous staff, and mechanics let you know what you’ll be needing to replace soon. Not pushy either! Highly recommend! More

by NIKKIPAGE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Mar 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 10, 2021

We're seniors and were very happy to have pick-up and delivery. We made the appointment mainly for a recall replacement, but ended up getting a maintenance package with our permission, Everyone was ver More

by WDLUTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Che Lopez
Mar 10, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 09, 2021

Everytime I bring my vehicle here its treated with care and attention to detail. Service items that require immediate attention are explained in detail. No pressure is made for an on the spot decision an More

by DREWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Mar 09, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you have such a great experience when you bring your car to us. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 09, 2021

I love this place. The people are professional and personable (without being pushy), and the workmanship is first rate. I've been a longtime customer and plan to continue to bring my business here! More

by SAILORPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Mar 09, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am so happy to hear about your excellent experiences here in our service department! If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehillauto.com

March 09, 2021

It's been some time since I was so glad I brought my vehicle to a "dealership". The price of my service was less than I had imagined as there was not "pile on" for items that may or may not have been More

by STEVELNRD754
Recommend Dealer
Yes
Employees Worked With
I think it was Che as we were all masked. , Che Lopez
Mar 10, 2021 -

Maple Hill Auto Group responded

We are so happy to hear that you had such a great experience. If you ever need anything else, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 09, 2021

Service was great.They resolved an issue we had with our car in a timely manner and reasonable cost. And when we had to leave our car there for further inspection, they gave us loaner. They also kept us inf More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Mar 10, 2021 -

Maple Hill Auto Group responded

We're happy our service department was able to get your vehicle serviced and were so helpful in making everything as easy for you as possible. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 09, 2021

Every time I’ve brought my Subie in for service they have been awesome. If I had any questions or concerns they are very knowledgeable of the car and take care of it like it was their own. They treat you lik More

by W.MANSFIELD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Mar 10, 2021 -

Maple Hill Auto Group responded

We're so happy to hear about your great experiences at Maple Hill. If there is anything else we can assist you with, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 08, 2021

Once approval was obtained from fleet services, my repairs were quick and complete. Definitely would use this dealership again and happy with the people who looked out for me. More

by RICHARD.WALTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Amie Freeman, Kelsey LeRoy
Mar 08, 2021 -

Maple Hill Auto Group responded

We're happy to hear that you were able to get everything taken care of in a timely manner. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 08, 2021

Great service and friendly staff. My car was taken care of in a timely manner. I always appreciate the free car washes. I was in and out quickly. More

by SHELLY.EDGERTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Lena Grubb, Misty Figg, Che Lopez
Mar 08, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We're happy that you had such a great time at Maple Hill. If there is ever anything else we can do for you, please, let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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