Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maple Hill Auto Group
Kalamazoo, MI
5,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
5,137 Reviews of Maple Hill Auto Group
March 08, 2021
Steve is always amazing!!! He’s always very helpful with everything I need. Always willing to go out of his way to help anyone. Thanks Steve!! everything I need. Always willing to go out of his way to help anyone. Thanks Steve!! More
by KIMBERLY_SHELDN
Verified CustomerEmployees Worked With
Steve Nutt
March 07, 2021
Great service! Highly Recommend! My used car came with brand new tires, a full tank of gas, and free car washes. One of the best dealership I have been to. brand new tires, a full tank of gas, and free car washes. One of the best dealership I have been to. More
by ELAYNA MITCHELL
Employees Worked With
Victor Heckman, Dempsy Bluman, James DeYoung
March 06, 2021
James DeYoung did a fantastic job in finding our 2020 Santa Fe. We were looking for a year end closeout, but were very specific about what we wanted. A Stormy Sea blue limited two litre turbo with black Santa Fe. We were looking for a year end closeout, but were very specific about what we wanted. A Stormy Sea blue limited two litre turbo with black on black interior.. James found one in the Detroit area and got it for us. We are very happy with James and Maple Hill Auto Group. More
by JTULLY15
Employees Worked With
Kevin Poffenberger, James DeYoung
March 06, 2021
Che and Cassandra are so attentive and friendly. They take the time to explain things and follow up as necessary. They have have us through some extensive repairs on 2 of our vehicles, Volvo and Subaru. take the time to explain things and follow up as necessary. They have have us through some extensive repairs on 2 of our vehicles, Volvo and Subaru. More
by sheseifert
Employees Worked With
Cassandra Westfall, Che Lopez
March 06, 2021
I recently had my 2020 Forester serviced here (oil change, etc). In and out quickly, and they washed my car to boot. Would recommend to others. change, etc). In and out quickly, and they washed my car to boot. Would recommend to others. More
by aw
Employees Worked With
Cannot, recall, their, name
March 06, 2021
I always have a great experience with Maple Hill Subaru. The customer service is excellent, and the service repairs are always quick, thorough, and fairly priced. The customer service is excellent, and the service repairs are always quick, thorough, and fairly priced. More
by GLEASONGIRL
Employees Worked With
Kelsey LeRoy
March 05, 2021
To put it simply, I brought my Subaru Crosstrek in for service because the check engine light was on. Since there are multiple signs on their doors stating "masks must be work" (you know, because we're in service because the check engine light was on. Since there are multiple signs on their doors stating "masks must be work" (you know, because we're in the midst of a global pandemic), my husband and I masked up to drop off our vehicle. We noticed that the majority of the staff was masked up minus two gentlemen who we glanced at but they didn't seem to care that customers could see them. Super professional - ha! I received a loaner vehicle which I dropped off today. As I entered the service department with it, I noticed that the majority of employees were masked up which made me feel confident. I'm on chemotherapy so it's important for me to be able to trust that this company is doing right by their customers. I paid for my car and waited for it to arrive. As it drove up, there was an employee without a mask behind the wheel of my car. He proceeded to get out of my car and there was no sign that it had been sanitized. I'm extremely dissatisfied that MHAG appears that they are doing everything in their power to keep you safe during this pandemic but the actions of this employee says otherwise. If you don't want to wear a mask in the service department, whatever. But what makes them think that it's okay to go without one in a customer's vehicle? I left a voicemail message for Jeff Daniel and I'm waiting for a response back in regards to this lack of professionalism. More
by veilleuxkate
Employees Worked With
Che Lopez
March 05, 2021
Service department is very attentive and welcoming. Attention to detail is important. The extent of the inspection is not fully known but I believe adequate. Attention to detail is important. The extent of the inspection is not fully known but I believe adequate. More
by WALTERSKG
Employees Worked With
Dale
